Experienced strategy and analytics professional with a strong track record delivering cross-functional projects across onboarding, platform implementation, and data tooling. Skilled in Python, SQL, and Power BI, with a focus on driving operational efficiency and customer success
β’ Partnered with executives and investors to deliver data-driven insights, including budget, headcount, and compensation analysis, driving informed decision-making.
β’ Led cross-functional projects integrating financial reporting systems, HRIS and ATS systems ensuring seamless adoption through effective data mapping and technical integrations.
β’ Developed and maintained customer benchmarking reports and health score analyses using SQL, Python, and Power BI. This included the design and combination of 20+ measures looking at adoption, contract stability, and product usage trends to inform what customers may be at risk.
β’ Designed, built and maintained financial models including multi-year hiring plans, operational expenses and annual budgets.
β’ Designed, built and maintained company-wide BI reporting to track business goals, objective progress and risks
β’ Successfully delivered over Β£6M in cross-functional projects across customer onboarding, platform implementation, and model development, collaborating closely with technical and commercial teams.
β’ Managed full project lifecycle for strategic clientsβfrom initial scope and contracting through to delivery and post-launch supportβensuring seamless transitions and high customer satisfaction.
β’ Created automated reports using Python and Power BI, enhancing visibility into customer behaviour, project tracking metrics and internal staff utilization.
β’ Designed and maintained core project documentation including budgets, project plans, RAID logs, and action trackers to maintain delivery discipline and transparency.
β’ Contributed to the development of scalable PMO practices, helping standardize delivery frameworks and documentation to help improve consistency across projects.
β’ Designed and implemented KPIs of engineering efficiency to align project goals with departmental objectives, enhancing data visibility and decision-making.
β’ Designed, built and maintained BI dashboards reporting on efficiency metrics. β’ Advised senior stakeholders on data and process strategies reducing engineering change time by 25%.
β’ Created process documentation and training materials, streamlining data management across multiple business streams.
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