Operations and Administrative Support Specialist
- Location
- Netherlands
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Links
- —
- Language skills
- English
- Available for Hire
- Yes
About me
Detail-oriented Operations and Administrative Support Specialist with 6+ years of experience in HR, scheduling, and project coordination. Adept at managing onboarding processes, resolving internal issues, and supporting cross-functional teams in fast-paced environments. Proven track record in improving operational efficiency and supporting remote and international teams. Skilled in Microsoft Office, SAP, and project tools with a proactive, solution-focused mindset.
Education
- Jul 2024 MSc in Human Resource Management @ Wittenborg University of Applied Sciences
- Jul 2014 B.Sc. in Business Administration (Human Resources) @ Datalink University
Experience
- Jan 2023 – Present Front Office Receptionist @ TDC HORECA / Ivoren Wachters
Scheduled 100+ weekly bookings across hotels, boosting coordination accuracy by 30%. Managed overnight guest support and resolved urgent service issues across locations. Organised shift handovers and aligned housekeeping schedules with event timelines.
- Mar 2021 – Apr 2022 Administrative & Customer Support Assistant @ Outsource Company
Provided remote admin support, handling 50+ emails and client calls daily. Scheduled appointments and managed internal complaints with 95% issue resolution. Maintained precise records and digital logs to track communications.
- Apr 2019 – Feb 2021 Human Resource Assistant @ EAYF Foundation
Oversaw onboarding and records management for 30+ staff members. Supported internal HR queries and escalated sensitive issues discreetly. Facilitated donor communications and coordinated youth outreach programs.
- May 2017 – Feb 2019 HR & Scheduling Assistant @ Gofa & Associate
Scheduled interviews and tracked recruitment activity across multiple roles. Maintained HR files and handled front-desk operations with confidentiality. Coordinated daily workflow between departments and admin functions.
- Jan 2016 – Jan 2016 Administrative Assistant (NYSC) @ National Sports Commission
Supported HR documentation, clerical duties, and team correspondence. Assisted in daily office tasks and helped organise administrative files.
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