Bookkeeper / Accountant Assistant
- Location
- United States
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Links
- —
- Language skills
- English, Spanish
- Available for Hire
- Yes
About me
I am an analytical, energetic, and efficient accounting professional with hands-on experience in processing accounts payable and receivable transactions, conducting financial audits, and managing customer inquiries. I am adept at maintaining accuracy under pressure, handling sensitive financial data, and delivering exceptional service that enhances client satisfaction and retention. My goal is to leverage my skills and experience to contribute positively to an organization while continuing to grow in my career. I am committed to lifelong learning and staying updated with the latest accounting practices and technologies. I believe in the importance of teamwork and collaboration in achieving organizational objectives. I am also passionate about providing excellent customer service and ensuring that clients feel valued and understood.
Professional area
Skills
Education
- Expected Completion: September 2024 Accounting Operations Specialist Certification @ William T. McFatter Technical College
GPA: 3.5
Experience
- November 2021 – Present Customer Service Representative @ Publix
Efficiently processed accounts payable and receivable transactions, ensuring accurate and timely financial reporting. Conducted routine audits of cash drawers to verify compliance with company financial procedures. Prepared and submitted daily bank deposits in accordance with established protocols. Managed and processed incoming payments including checks and electronic funds transfers (EFTs). Resolved customer inquiries regarding payments, refunds, and other financial issues with professionalism and empathy. Maintained detailed and accurate records of all customer interactions and financial transactions. Handled high-pressure situations with composure, effectively managing and de-escalating tense interactions. Provided precise and helpful product and service information, contributing to customer satisfaction and retention.
- January 2021 – September 2021 Administrative Office Volunteer @ Dassler Eye Consultants
Maintained and organized physical and digital office records. Greeted visitors, provided information, and directed them to appropriate departments. Handled incoming calls and resolved customer inquiries in a timely manner. Provided day-to-day administrative support to ensure efficient office operations. Managed sorting and filing of large volumes of paper documents.
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