I am a versatile expert with a strong background in physics. My experience spans various roles in quality assurance, complaint handling, and product engineering, where I have honed my skills in data analysis, risk management, and regulatory compliance. I have a passion for continuous improvement and have successfully led initiatives to enhance documentation practices and change control processes. My educational background includes a Ph.D. in Physics and several certifications in quality assurance and project management. I am committed to leveraging my expertise to drive efficiency and quality in every project I undertake. I thrive in dynamic environments and enjoy collaborating with cross-functional teams to achieve common goals.
Responsible for the Document Control and Change Control subsystems of the QMS according to ISO 13485 and ISO 9001. Responsible for Good Documentation Practice. Ensuring that documents go through a documented and approved review-and-approval process before being published or stored.
Processing all clinical complaints in the Customer Complaints (Medvantage Lightning, Compliance Quest) Salesforce System. One of top stakeholders in leading the implementation, qualification, and validation of the new Salesforce Compliance Quest.
Analyze and identify root causes regarding customer complaints, internal and field failures where service support was not able to isolate or fix problems in malfunctioning equipment or software.
Carrying out and managing the reliability tests of insulated-gate bipolar transistor (IGBT) drivers (PCBA) and Transformers.
Analysis of thin layers by XRR (X-ray Reflectivity).
Destructive and non-destructive analysis of VCSELs at several stages of their fabrication.
Studying VCSEL lasers with state-of-the-art destructive and nondestructive techniques such as Focused Ion Beam microscope.
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