I am a certified TSM Specialist and an experienced administrator in backup and storage technologies, including Netbackup, Avamar, Commvault, and Veeam. My expertise extends to UNIX-like systems and libraries, with a strong focus on backup and recovery solutions. I have a proven track record of leading projects and teams within ITIL environments, and I am always eager to embrace new opportunities and challenges in multinational companies. My experience allows me to contribute positively to any team I join.
Throughout my career, I have designed and implemented storage and backup solutions for various clients, enhancing backup performance and optimizing storage capacity. I have mentored backup operators and improved key performance indicators (KPIs) within my teams. My role has involved working with remote storage pools in the IBM cloud and ensuring the reliability of backup systems.
I have extensive experience in troubleshooting and managing backup technologies, including Tier3 administration of Netbackup and Avamar. My responsibilities have included installation, configuration, and management of backup and restore procedures, as well as collaborating with vendors to address software issues. I have also worked closely with other teams to maintain server availability around the clock.
As a focal point for backup and storage solutions, I have been responsible for server administration, troubleshooting, and disaster recovery procedures. I have acted as a liaison between my team and third-party teams, ensuring effective communication on technical matters. My commitment to applying ITIL and Lean principles has helped improve team productivity and minimize errors in our daily operations.
In addition to my technical skills, I possess strong administrative capabilities, including creating and maintaining documentation and work instructions. I am proficient in Microsoft Office Suite and various productivity tools, which are essential for my daily tasks. I am also capable of leading my team during high-risk issues and participating in 24/7 shifts when required.
Faculty of Electrical Engineering and Communication.
Design and implementation of storage and backup solutions for IBM/Kyndril customers, including Commvault, Netbackup, TSM. Change implementation engineer focused on enhancing backup performance and optimizing capacity of our storage infrastructure.
Tier3 Netbackup and Avamar backup technologies administration, focused on troubleshooting, installation and configuration of clients and servers.
Tier3 TSM administrator performing server administration, troubleshooting, client and server installations, backups and restores.
Tier1 and Tier2 support on a wide range of IT Technologies, ensuring proper handling of tickets and incidents.
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