Customer Success Specialist
- Location
- United States
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Language skills
- English
- Available for Hire
- Yes
About me
I am an experienced student success professional with over 20 years of experience in teaching, advising, and high-touch customer service. I am excited about contributing as a Customer Success Manager and am proficient in proactive, data-informed outreach across various channels. As a recent graduate, I have foundational knowledge in data analysis and hands-on experience gained through academic projects and internships. I demonstrate strong teamwork, problem-solving, and time-management skills, and I am prepared to start my career and make meaningful contributions with commitment and drive.
Professional area
Education
- 08/2024 - 08/2025 Bachelor of Arts in Education @ Florida Atlantic University (FAU)
3.97
- August 2025 Master of Science in Higher Education Administration @ Florida International University (FIU)
Experience
- January 2025 - Current Intern @ Center for Development and Student Success in Engineering & Computing
- January 2020 - January 2024 Administrative Assistant @ Lime Door Realty
- January 2016 - December 2016 Customer Service and Collections Assistant @ Transformations Treatment Center
- July 2011 - December 2014 Non-Profit Founder @ George William Bailey Paramedic Fund, Inc.
- January 1992 - December 2011 Teacher & Educational Consultant @ Broward County School Board
- January 1989 - December 1992 Adult Education Instructor @ Broward County Detention Center
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