Case Manager

Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English
Available for Hire
Yes
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About me

I am a dedicated Manager with a strong background in providing direct physical care to patients and supervising their interactions and behaviors. My experience spans several years in the behavioral health field, where I have developed a keen ability to enforce policies and protocols while ensuring the highest standards of care. I pride myself on my communication skills and my ability to give consistent feedback to supervisors regarding employee performance. My goal is to create a supportive environment for both patients and staff.

Throughout my career, I have worked in various capacities, including as a Lead Behavioral Health Technician and a Behavior Technician. In these roles, I have honed my skills in patient assessments, one-on-one therapy, and group therapy. I am passionate about advocating for individuals with disabilities and have experience in direct support roles, helping individuals achieve their personal and professional goals.

I am currently pursuing a Bachelor’s degree in Psychology, which complements my practical experience in the field. My educational background, combined with my hands-on experience, equips me with the knowledge and skills necessary to excel in my role as a Case Manager. I am committed to continuous learning and professional development.

In addition to my clinical skills, I have a strong foundation in administrative tasks, including billing, data entry, and scheduling. I am proficient in various software programs, including QuickBooks and Microsoft Office Suite, which enhances my ability to manage multiple responsibilities effectively.

I believe in the importance of teamwork and collaboration in delivering quality care. My experience as a team player has allowed me to work effectively with diverse groups of professionals and clients. I am dedicated to making a positive impact in the lives of those I serve and am eager to contribute my skills to a dynamic team.




Education

October 2021 to Present Bachelor's in Psychology @ Aspen University-Online
August 2001 to November 2001 EFDA Certificate in Dental Assisting @ Portage Adult Education Center
August 1995 to June 1999 High school diploma in General @ Kankakee Valley High School

Experience

November 2021 to Present Case Manager @ Southeast Arizona Behavioral Health Services

Provide direct physical care to patients, supervise patient interaction and behaviors, give consistent feedback to supervisor for employee performance, enforce policies and protocols.

August 2020 to July 2021 Lead Behavioral Health Technician @ ChangePoint Psychiatric Hospital

Provide direct physical care to patients, supervise patient interaction and behaviors, give consistent feedback to supervisor for employee performance, enforce policies and protocols.

November 2019 to August 2020 Behavior Technician @ Neurobehavior Psychiatric Hospital

Conduct patient assessments, provide one-on-one therapy and group therapy.

July 2019 to November 2019 Direct Support Professional @ Bethesda Lutheran Communities

Advocate for individuals with disabilities, provide direct home care.

May 2018 to June 2019 Dental Assistant @ DENTAL FORCE STAFFING

Expanded functions assistant, chairside assisting.

September 2016 to September 2018 Direct Support Professional/Employment Specialist @ DAWN OF HOPE

Advocate for individuals with disabilities, assist individuals with job search and placement of employment.

August 2015 to January 2016 Direct Support Professional/Employment Specialist @ CDC Resources

Advocate for individuals with disabilities, assist individuals with job search and placement of employment.

March 2015 to August 2015 Food & Nutrition Education Assistant @ Purdue Extension

Educate children and adults on the benefits of healthy eating.

2007 to 2010 Server/Bartender @ Martis place

Ensure exceptional dining experience and customer service.

2004 to 2007 Server/Shift Manager @ Pizza Hut

Ensure customer satisfaction and exceptional dining experience.

2001 to 2005 Dental Assistant @ Dental Staffing Team

Chairside assistance with patients, charting, prep patients for procedures.


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