I am an enthusiastic, self-motivated, reliable, responsible, and mature team worker who adapts well to challenging situations. I am able to work effectively both in a team environment and independently using my own initiative. I thrive under pressure and consistently adhere to strict deadlines.
Throughout my career, I have gained valuable experience in office management, customer support, and dental assistance. I have worked in various roles including Store Manager, Office Manager, Customer Support Specialist, Dental Receptionist, and Dental Assistant. These roles have helped me develop strong administrative, communication, and customer service skills.
I am proficient in handling customer inquiries, creating price quotes, and translating documents between English and Slovak. I have experience communicating with international companies and providing technical support remotely. My background in dental assisting has equipped me with practical skills in clinical procedures and patient care.
I am fluent in English and have intermediate proficiency in Serbian, Polish, and Croatian. I am also skilled in using Microsoft Office applications, CRM systems, and SAP CRM. I am a dedicated professional who values teamwork, accuracy, and continuous learning.
I am seeking a position where I can leverage my administrative and customer service expertise to contribute to organizational success while continuing to grow professionally.
Theory and clinical application training required for dental assistants certification in coronal polishing and fluoride application.
Performed a variety of administration work, responded to customer enquiries, created price quotes for customers. Communicated with the main company in English located in Slovenia. Translated documents and instruction manuals for woodworking machines from English to Slovak.
Provided customer technical support for customers located in the USA. Helped solve issues with TV, internet, and landline over the phone. Worked remotely.
Welcomed patients, performed daily receptionist duties, scheduled appointments, handled administrative work, worked with insurances, submitted claims, and took payments.
Assisted in dental surgeries, root canals, crown and bridge preparation; performed digital x-rays, teeth whitening, and took impressions.
Performed dental surgeries, implant placements, root canals, crown and bridge preparation, orthodontic treatments; digital x-rays, teeth whitening, taking impressions, ordering materials.
Took care of a child in a host family, performed light housework.
Performed daily sales duties and financial responsibilities.
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