Operations and Supply Chain professional
- Location
- Ireland
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Links
- —
- Language skills
- English
- Available for Hire
- Yes
About me
I am an Operations and Supply Chain professional with over 4 years of experience specializing in procurement, supply chain optimization, vendor management, and retail operations. Throughout my career, I have developed strong skills in forecasting, inventory management, ERP/SAP systems, contract negotiation, and KPI tracking. I have a proven track record of driving cost savings, improving operational efficiency, and enhancing supplier performance.
Currently, I am completing a Master’s degree in Supply Chain Management at Dublin Business School while working at Lidl Ireland. My role involves delivering high-quality customer service, supporting stock control and replenishment using ERP systems, and collaborating with my team to achieve daily sales and performance KPIs.
Previously, I have held positions such as Supervisor at Subway, where I managed daily operations, staff scheduling, and inventory management, and Senior Operations Executive at Jaiswal Import Cargo Services in Mumbai, where I achieved procurement targets and streamlined warehouse management processes. I also worked as a Procurement Specialist at Globestar Logistics LLP, managing the full procurement lifecycle and negotiating with vendors to reduce costs.
I am seeking opportunities in Ireland as a Supply Chain Analyst, Procurement Specialist, or Operations Coordinator. I am passionate about leveraging my skills in supply chain and procurement to contribute to organizational success and continuous improvement.
I am proficient in SAP ERP, MRP systems, advanced Excel, Power BI, SQL, and POS systems, and I excel in cross-functional collaboration, stakeholder management, communication, negotiation, leadership, and problem-solving. I am committed to delivering excellence in customer service and operational efficiency.
Professional area
Education
- 2023 – 2024 Master of Supply Chain Management @ Dublin Business School
- 2020 – 2022 Master of Commerce (Finance & Accounts) @ University of Mumbai
- 2017 – 2020 Bachelor of Commerce @ University of Mumbai
Experience
- Mar 2025 – Present Customer Assistant @ Lidl Ireland
Deliver high-quality customer service by assisting with queries, purchases, and product recommendations. Support stock control and replenishment using ERP systems, ensuring accurate inventory levels and compliance with company standards. Process customer transactions via POS systems, managing payments, returns, and exchanges. Collaborate with team members to achieve daily sales and performance KPIs.
- Jan 2024 – Feb 2025 Supervisor @ Subway, Omni Mall Santry, Dublin
Supervised daily operations, including staff scheduling, training and performance reviews. Implemented upselling strategies and improved customer satisfaction scores by 98%. Managed inventory and supplier deliveries, reducing food waste through demand planning. Ensured compliance with food safety, hygiene, and health regulations.
- Sep 2022 – Aug 2023 Senior Operations Executive @ Jaiswal Import Cargo Services, Mumbai, India
Achieved monthly procurement and sourcing targets through supplier negotiations and strategic sourcing. Developed accurate demand forecasts, improving stock availability and reducing shortages. Implemented supplier performance KPIs, increasing on-time delivery rates. Coordinated with finance and accounts teams to resolve blocked invoices and ensure timely vendor payments. Streamlined warehouse management processes, reducing lead times and improving order fulfilment.
- Nov 2020 – Aug 2022 Procurement Specialist @ Globestar Logistics LLP, Mumbai, India
Managed the full procurement lifecycle, from requisition validation to purchase order creation and supplier contract management. Negotiated with vendors, achieving measurable cost reductions through strategic sourcing. Designed procurement dashboards for data analysis and KPI tracking, improving decision-making. Optimized inventory planning by coordinating timely supplier replenishment and reducing excess stock. Supported continuous improvement initiatives in procurement, cutting process times and documentation errors.
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