Agency Manager

I am a multilingual professional with postgraduate education, currently working in several multinational companies with a focus on Sales, Marketing, Projects, Management, and Product development. I have extensive experience managing business operations and driving growth in diverse markets, particularly in Brazil and Switzerland. I am passionate about building strong partnerships and creating value propositions that resonate with stakeholders at all levels.

Throughout my career, I have held leadership roles such as Agency Manager at Kwai Brazil, Incubation Manager at Shein, and LATAM Account Manager at Accenture. These roles have honed my skills in business planning, campaign performance analysis, customer success, and strategic account management. I excel at identifying pain points and opportunities to scale seller growth and improve marketplace operations.

I am adept at coordinating cross-functional teams and managing complex projects to deliver measurable results. My experience includes working closely with sales, marketing, operations, and data science teams to execute strategies aligned with organizational goals. I am committed to continuous improvement and leveraging data-driven insights to optimize performance.

My academic background includes master’s degrees in International Business Management and International Management, as well as an MBA in Marketing and Digital Business Intelligence. I also hold a bachelor’s degree in Business Administration with a focus on Management and Operations. I continuously seek to expand my knowledge through courses in content marketing strategy and neuropsychology of decision making.

I am fluent in Portuguese, English, Spanish, Chinese, German, and advanced Japanese, which enables me to work effectively in multicultural environments. I am proficient in Microsoft 365 tools including Word, Excel, PowerPoint, and Teams. I am open to new opportunities across Brazil, Switzerland, and internationally, aiming to leverage my skills to drive business success and innovation.