Operations, Sales & Customer Success Specialist
- Location
- Honduras
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Links
- —
- Language skills
- English, Spanish
- Available for Hire
- Yes
About me
I am a results-driven professional with 4 years of experience in customer support, sales, and dispatch operations.
I have worked in high-volume environments where conversion, communication, and quick decision-making were essential to success.
I am experienced in handling inbound customer requests, identifying needs, and converting inquiries into confirmed bookings.
I have supported daily dispatch operations, scheduling, and logistics coordination while maintaining accurate documentation and smooth communication between drivers, teams, and clients.
I am comfortable working independently under pressure and consistently focus on accuracy, speed, and customer satisfaction.
I also bring strong skills in client relationship management, problem-solving, administrative support, and multitasking in fast-paced environments.
Professional area
Education
- In progress Bachelor's Degree in Logistics Engineering @ CEUTEC
Experience
- Mar 2025 - Present Operations Assistant @ C & C Logistics
Supported operations activities and assisted with logistics-related tasks.
- Apr 2023 - Dec 2023 Operations & Dispatcher @ Pacific Ways Logistics
Coordinated daily dispatch operations, managed scheduling of services, communicated with drivers and teams, ensured accurate documentation, supported issue resolution, and maintained smooth workflow.
- Nov 2021 - Mar 2023 Reservation Sales Agent @ Travelpass Group
Assisted customers with reservations, inquiries, and service information, provided support through communication channels, updated booking and customer records, and handled multiple client interactions in a fast-paced environment.
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