Principal QA Manager

Lead QA and release delivery for top-tier mobile game titles (e.g., Coin Master), managing a multifunctional team across quality assurance, Agile practices, and release lifecycle. Scaled QA team from 4 to 10+ engineers; implemented mentoring and career pathing to improve retention and skills. Reduced production incidents by 40% in 12 months through proactive regression coverage and automation expansion. Spearheaded a unified test strategy combining backend validation, exploratory testing, and automation in CI/CD. Acted as Scrum Master across multiple teams, facilitating ceremonies and driving Agile maturity. Established release readiness criteria, rollback strategies, and cross-functional release reviews. Built collaboration pipelines with DevOps, monitoring, and BI teams for post-release health checks.

Oversaw QA delivery for a large-scale insurance brokerage platform developed for Mercer. Scaled the QA organization from 2 to 15 engineers across Romania (2 cities), India, Mexico, UK, and the U.S. Led global delivery across time zones with high velocity and near-zero critical bugs in production. Migrated automation from Selenium Java IDE to custom-built C# framework, cutting regression time by 60%. Designed and enforced QA standards (test plans, support checklists, release criteria). Rolled out Zephyr for Jira, enabling transparent, real-time test reporting practices.

Conducted end-to-end backend testing for investment platforms. Wrote and executed SQL queries for data validation against business rules. Created detailed test plans and managed full QA cycles. Collaborated closely with French stakeholders on data validation and reporting.

Led QA department for digital signature and document authentication solutions. Managed a team of 7 testers supporting both manual and automated testing. Supported infrastructure, customer troubleshooting, and product demos. Delivered test coverage across desktop and mobile platforms.

Led QA for navigation applications across iOS, Android, and legacy platforms. Drove iOS testing practices adopted company-wide. Executed live testing campaigns in U.S. market. Supported QA automation evaluations and mentorship.

Tested EA titles like FIFA, Monopoly, Tetris across mobile platforms. Led embedded testing for pre-installed mobile games. Promoted to Senior Tester; introduced Android and iOS QA workflows. Contributed to cross-team best practices and internal documentation.