Automation Specialist

I am a results-driven Automation Specialist with advanced experience in n8n, GoHighLevel, Make.com, and Zapier. I help businesses automate sales, marketing, customer service, and back-end operations by building custom, scalable workflows. With a background in WordPress development, CRM automation, and AI integrations, I specialize in eliminating manual work and boosting productivity across digital systems.

Throughout my career, I have designed and developed custom WordPress websites, created wireframes, icon sets, and responsive front-end interfaces. I have also handled branding, graphic assets, and client-facing marketing materials. My experience extends to providing excellent customer service, having assisted US and Canadian customers via phone and email, and being recognized as Amazon’s Best Agent of the Year in 2021.

Currently, I build and manage over 50 automation systems using n8n, GoHighLevel, Zapier, and Make.com. I create fully automated lead capture, nurturing, and booking pipelines for service-based businesses. I design and deploy dynamic onboarding flows and AI-based customer support bots, managing GoHighLevel SaaS subaccounts, forms, calendars, and client pipelines.

I integrate payment platforms, CRMs, and communication tools into unified workflows to streamline operations. My technical support experience includes troubleshooting Microsoft Office issues across Windows, Mac, and Mobile platforms, delivering remote technical services, and supporting customers effectively.

I am proficient with a wide range of tools including Adobe Creative Suite, Canva, Figma, Wix, Shopify, and Microsoft Office. I continuously enhance my skills through trainings such as Amazon leadership, Microsoft Office 365 technical service training, and Facebook Ads. I am passionate about leveraging automation and AI to improve business processes and customer experiences.