I am a dedicated Social Protection Assistant with extensive experience supporting vulnerable populations, including Ukrainian refugees and marginalized communities such as the Roma. My work focuses on providing comprehensive social support, case management, and facilitating access to medical, psychosocial, legal, and livelihood services. I am passionate about protecting the rights and dignity of individuals at heightened risk, including women and children, and I actively engage with local NGOs, health providers, and authorities to strengthen humanitarian responses.
Throughout my career, I have developed strong skills in needs assessment, protection monitoring, and community engagement. I have contributed to the development of innovative tools for data collection and service mapping, enhancing the efficiency and accuracy of humanitarian interventions. My experience includes collaborating with international organizations such as UNHCR, the International Rescue Committee, and Project HOPE.
I am fluent in English, Polish, Ukrainian, and Russian, with a basic knowledge of French, which enables me to communicate effectively in multicultural environments. My background in humanities and philology, combined with postgraduate training in humanitarian aid, equips me with a deep understanding of the social and cultural dynamics affecting displaced populations.
In addition to my professional roles, I have volunteered extensively, coordinating volunteer development and supporting community initiatives. I am committed to mentoring new volunteers and facilitating workshops to build capacity within humanitarian organizations. My teaching experience has also allowed me to enhance language proficiency among students, fostering cross-cultural understanding.
I am proficient in various computer applications including Microsoft Office, PROGRESSV4, KOBO, and PowerBI, which support my data management and reporting tasks. I hold certificates in human trafficking awareness and victim support, underscoring my commitment to addressing protection risks and promoting survivor-centered approaches.
I am eager to continue contributing to humanitarian efforts that protect and empower vulnerable groups, leveraging my skills and experience to make a meaningful impact in the field of social protection and humanitarian aid.
Participated in the Erasmus program and studied in Poland, Akademia Pomorska (09/2017 – 01/2018)
Provide social support and case management for Ukrainian refugees with disabilities and members of the Roma community, ensuring access to medical, psychosocial, legal, and livelihood services. Conduct needs assessments and link individuals to protection and assistance mechanisms, focusing on women, children, and persons at heightened risk. Collaborate with local NGOs, health providers, and authorities to strengthen inclusion of marginalized groups. Raise awareness on protection risks including GBV and human trafficking through community engagement.
Monitored situation in Warsaw, Gdynia, and Katowice, ensuring timely and accurate data collection of persons of concern and providing detailed weekly reports. Facilitated Key Informant Interviews with local NGOs and expanded regional service mapping. Collaborated with cash assistance team to manage individual protection cases and referrals. Contributed to development of a new survey tool for efficient data collection.
Established relationships with local stakeholders including Danish Refugee Council and NGO Port through coordination meetings. Contributed to identifying vulnerable cases including GBV survivors and timely referrals. Expanded list of organizations providing assistance in Tri-City area.
Processed over 1000 applications from Santander help line and added to PROGRES V4 system. Developed a comprehensive step-by-step plan for fund withdrawal through BLIK system, customizing approach for target groups to ensure smooth financial transactions.
Proofread over 300 texts in Polish, edited content and grammar mistakes. Translated between Ukrainian-Russian and Polish languages. Developed specialized vocabulary and understanding of legal, medical, and technical terminology.
Elevated students’ Polish language proficiency by 30% through personalized lesson plans and targeted exercises (A1-B1 levels). Participated in academic support program resulting in successful admission of 50+ students to Polish universities.
Collaborated on cross-disciplinary projects encouraging application of English language skills in other subjects. Introduced innovative engagement methods in English instruction, improving learning outcomes for grades 6-8.
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