I am a proactive and results-driven professional with diverse experience in customer-facing roles, business development, project coordination, and delivering innovation programs. I have a proven track record of streamlining operations, enhancing stakeholder collaboration, and driving process efficiency. I am tech-savvy, adaptable, and passionate about helping businesses succeed through excellent service and proactive engagement.
Currently, I lead the development and implementation of innovation initiatives at Rider Levett Bucknall, fostering a culture of continuous improvement and idea generation. I manage the company’s idea management platform, running campaigns to increase employee engagement and defining use cases that meet business needs.
Previously, I worked as an Innovation Project Coordinator at Digital Catapult, where I facilitated end-to-end delivery of innovation programs, including speaker sourcing, event planning, and post-event reporting. I coordinated with internal teams and external stakeholders to streamline project delivery processes and provided customer support for startups.
Before that, I served as a Junior Business Analyst, supporting the full sales cycle, managing contracts, project coordination, NDAs, ISO compliance, and subcontractor engagement. I developed and documented processes to accelerate workflows and improve efficiency.
I also have experience as a Key Account Manager managing a portfolio of international B2B clients and as an Applications Manager leading visa application processes. I am fluent in English, Ukrainian, and Russian, with novice skills in Swedish. I hold an MSc in Linguistics and Interpreting from the International Humanitarian University in Ukraine.
I am authorized to work in the UK without sponsorship and am eager to contribute my skills and experience to a dynamic organization focused on innovation and growth.
Lead the development and implementation of innovation initiatives across the organisation, fostering the culture of continuous improvement and idea generation. Managed the company’s idea management platform, running campaigns, increasing employee engagement and defining various use cases for utilisation of the platform meeting business needs. Supported strategic innovation efforts aligned with core business pillars. Developed and implemented the company’s innovation strategy, frameworks, and processes to drive structured, measurable innovation across the business.
Facilitate end-to-end delivery of innovation programs, including speaker sourcing, event planning, and post-event reporting. Coordinate with internal teams and external stakeholders to streamline project delivery processes. Provide customer support for startups, specializing in onboarding, troubleshooting, and ensuring customer satisfaction.
Provided full sales cycle support, including contracting, project coordination, NDAs, lessons learned, ISO compliance, subcontractor engagement, pipeline management, and reporting. Developed and documented processes, creating tools to accelerate workflows and improve efficiency.
Managed a portfolio of 35+ international B2B clients, providing end-to-end support. Delivered full customer journey support from onboarding to troubleshooting.
Led end-to-end visa application processes, ensuring efficiency and accuracy.
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