I am a Data Analyst with over 6 years of operational experience in the hospitality industry, now leveraging data-driven insights to solve complex business challenges. Throughout my career, I have demonstrated a proven ability to transform raw data into actionable intelligence, focusing on areas such as revenue optimization, inventory management, and process automation. My technical skills include proficiency in SQL, Python, R, Tableau, and workflow automation tools like n8n.
I recently completed the Google Data Analytics Professional Certificate, which enhanced my expertise in data cleaning, exploratory data analysis, visualization, and end-to-end analysis methodologies. I have built portfolio projects analyzing over 5,500 hotels and rental trends in Ireland, showcasing my ability to apply analytical techniques to real-world datasets.
My work experience spans roles such as Business Data Analyst, Automation Specialist, and Business Analyst, where I designed and automated data workflows, integrated multiple data sources, and created structured outputs for dashboards and business decision-making. I am skilled at communicating technical findings effectively to non-technical stakeholders, ensuring that insights drive operational improvements.
In addition to my analytical roles, I have extensive experience in hospitality management positions including Head Waiter, Bartender, and Supervisor Barman. These roles have strengthened my leadership, customer service, and operational management skills, complementing my analytical expertise.
Currently, I am pursuing a Bachelor of Science in Data Science and Applications at the Indian Institute of Technology Madras, further deepening my knowledge in data analysis, statistical methods, and programming. I am passionate about using data to improve business outcomes and am eager to contribute my skills to organizations seeking data-driven solutions.
Data analysis and statistical methods for real-world datasets; Probability theory and applied statistics; Data cleaning, preprocessing, and validation techniques; Exploratory Data Analysis (EDA); Data visualization and reporting; SQL for data querying and data extraction; Python programming for data analysis; Data-driven decision making and business analytics; Level in EQF: 6; Website: https://www.iitm.ac.in
Occupational techniques (making of standard breads, fancy breads, cakes and pastries); Science applied to food and equipment (microbiology, biochemistry, hygiene); Occupational technology (basic principles, hygiene and safety); Knowledge of business and its economic, legal and social context; Field(s) of study: Software and applications development and analysis; Level in EQF: 5; Website: https://www.coursera.org/professional-certificates/google-data-analytics
Designed and automated end-to-end data workflows using n8n; Integrated multiple data sources and APIs (social media, spreadsheets, external services); Collected, cleaned, and transformed structured and unstructured data; Built automated pipelines for data extraction, processing, and reporting; Analyzed datasets to identify trends, performance metrics, and insights; Created structured outputs for dashboards and business decision-making.
Delivered exceptional service to every hotel guest, ensuring premium experience and satisfaction across all interactions; Supported bartender operations and coordinated beverage service excellence; Quality control: verified every plate and drink met highest standards before guest service, ensuring consistency and perfection; Created memorable guest experiences through attentive service, attention to detail, and personalized hospitality.
Managed rooftop bar operations, increasing revenue 15% vs. previous year through targeted sales strategies and menu innovation; Designed optimized drink menu using Excel cost analysis, reducing waste by 12% while maintaining profit margins; Coordinated inventory management, tracking stock movements weekly and maintaining 98% availability of key products; Trained and supervised 2 bartenders, ensuring consistency in service quality and product preparation; Achieved excellent food safety compliance, passing all health inspections.
Collected, cleaned, and organized operational and administrative data from clinical activities; Analyzed patient flow, appointment scheduling, and service performance data; Built structured Excel-based reports to monitor productivity and resource utilization; Supported data-driven decision making for operational and management purposes; Improved data accuracy, consistency, and accessibility across business processes; Translated business and operational needs into clear analytical insights.
Designed and developed custom Excel management system for business operations, consolidating data from multiple sources; Structured and cleaned company data related to sales, inventory, and operational costs, improving data usability by 40%; Automated calculations and performance tracking using Excel formulas, reducing manual reporting time by 5 hours/week; Built reporting dashboards to support operational and financial decision-making for management; Translated business needs into practical data solutions, bridging gap between operations team and management.
Supervised all daily operations of restaurant and bar, ensuring adherence to company standards across 8 team members; Managed a team of 8 employees, coordinating shifts, training, and task assignments to maximize efficiency and customer satisfaction; Increased average check value by 18% through upselling strategies and premium product promotion; Analyzed weekly sales data to optimize inventory levels, reducing waste and improving cost management; Monitored product quality and recipe consistency across 50+ menu items, maintaining brand standards.
Delivered exceptional service to international and VIP clientele in luxury 5-star environment; Increased average customer spending by 20% through upselling high-end spirits and premium cocktails; Managed high-volume order flow during peak hours while maintaining quality and presentation standards; Developed expertise in fine wines and luxury spirits, enhancing ability to advise clients on premium selections.
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