I am a dynamic aviation professional with extensive experience in safety management and regulatory compliance, dedicated to elevating operational standards. I am proficient in risk assessment and training development, fostering an engaging learning environment that enhances team performance and safety protocols. My strong communication and coordination skills facilitate positive interactions, ensuring exceptional customer service and operational efficiency. I am committed to continuous improvement and teamwork, driving a culture that prioritizes flight safety and effective operational practices.
Currently, I serve as a Certified Flight Instructor (CFI/MEI) at Gorge Winds Aviation, where I evaluate student performance metrics to identify areas for improvement, leading to targeted feedback and accelerated learning. I assess student proficiency through structured evaluations, enhancing training effectiveness and boosting student confidence in flight skills. I also foster an engaging learning environment by encouraging teamwork among students and instructors, resulting in enhanced communication and flight safety.
Previously, I worked as a Transportation Manager II at J.B. Hunt Transportation, where I led and supervised line service technicians, ensuring compliance with safety regulations and company policies for over 20 employees and 30 drivers. I coordinated aircraft refueling operations while maintaining exceptional customer service standards and developed training programs for new employees, fostering a culture of safety and operational excellence.
I have also held roles as a Ground Service Agent with Alaska Airlines, Horizon Airlines, and Quantum Aviation Services, confirming compliance with UPS and FAA safety regulations, leading training initiatives for new hires, managing fuel inventories, and interpreting aircraft weight and balance loading data to optimize cargo handling and safety.
Earlier in my career, I served as an Assistant Operations Manager/SSG/E-6 in the U.S. Army, where I analyzed compliance data to proactively enhance safety measures and developed training materials to elevate team performance and operational efficiency. I am willing to relocate ASAP and eager to contribute my skills and experience to a forward-thinking aviation organization.
Evaluates student performance metrics to identify areas for improvement, leading to targeted feedback and accelerated learning. Assesses student proficiency through structured evaluations, enhancing training effectiveness and boosting student confidence in flight skills. Fosters an engaging learning environment by encouraging teamwork among students and instructors, resulting in enhanced communication and flight safety.
Led and supervised line service technicians, ensuring compliance with safety regulations and company policies for over 20 employees and 30 drivers. Coordinated aircraft refueling operations while maintaining exceptional customer service standards. Developed training programs for new employees, fostering a culture of safety and operational excellence, resulting in 100% efficiency and no damage or accidents. Maintained accurate fuel inventories and ensured efficient use of equipment. Cultivated positive relationships with customers, enhancing overall service experience.
Confirmed compliance with UPS and FAA safety regulations, ensuring adherence to policies and procedures. Led training initiatives for new hires, fostering a culture of safety and operational excellence. Managed fuel inventories and ordered necessary supplies to maintain efficient operations. Interpreted aircraft weight and balance loading data, optimizing cargo handling and safety.
Analyzed compliance data, identifying trends to proactively enhance safety measures. Developed training materials to elevate team performance and operational efficiency.
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