I am a responsible and committed professional with a solid background in administrative, commercial, and operational management. I have led sales processes, financial control, inventory management, and supplier negotiations. My work ethic is based on honesty, efficiency, and collaboration. I consider myself a professional with strong leadership skills, analytical thinking, and a results-oriented approach, focused on optimizing administrative processes and strengthening the commercial growth of organizations.
Throughout my career, I have managed the administrative and commercial operations of vending machines, coordinated supply and inventory to ensure continuous service, and led purchasing and negotiation processes with suppliers to optimize costs. I have experience administering billing, client follow-up, and portfolio management, which has strengthened commercial relationships.
I am proficient in using software such as Odoo, Alegra, and Wimax for administrative control, billing, and commercial tracking. I have represented companies at trade fairs and sector events, contributing to brand positioning and market recognition, including international commercial management in Santiago de Chile.
I have led operational teams in various retail points, ensuring the achievement of commercial goals and service standards. My skills include team leadership, organization, effective communication, negotiation, conflict resolution, adaptability, and customer service.
I have also managed administrative, accounting, and financial processes, coordinated payroll and social security, and directed strategies for opening new clients and markets. My focus is on optimizing processes, controlling costs, and strengthening the presence of products and services in regional markets.
Managed the administrative and commercial operation of 50 vending machines installed at various partner locations in Santander. Coordinated supply and inventory ensuring availability of inputs and continuity of service at sales points. Led purchasing and supplier negotiation processes including quotation requests, comparative analysis, and cost optimization. Administered billing, client follow-up, and portfolio management, strengthening commercial relationships. Managed financial resources through petty cash, main cash, and reconciliation of collections. Used systems such as Odoo and Alegra for administrative control, billing, and commercial tracking. Represented the company at trade fairs and coffee sector events. Conducted market analysis and commercial management in Santiago de Chile (2025).
Led operational teams in various stores in the region (Socorro, Barbosa, Moniquirá, Duitama, and Sogamoso), ensuring achievement of commercial and operational goals. Supervised daily store operations including task assignment and follow-up. Managed orders, supply, and product replenishment according to rotation and demand. Administered petty cash, main cash, and control of collections at the establishment. Supervised inventories, loss control, and product availability on the sales floor. Ensured compliance with customer service standards and store presentation.
Managed administrative, accounting, and financial processes using Wimax software. Managed company bank accounts controlling income, expenses, and financial flow. Coordinated payroll, social security, affiliations, and training for operational and commercial staff in administrative, commercial, and customer service processes. Directed strategies for opening new clients and markets in Santander cities such as Bucaramanga, Floridablanca, Lebrija, and Barrancabermeja. Coordinated product distribution logistics and managed acquisition of a van to optimize transport. Led commercial campaigns in retail points, strengthening product presence in the market. Represented the company at local, regional, and national agro-industrial fairs and events.
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