Gerente IT / Project Manager

Led SAP S/4Hana upgrade project from 2020 to 2023, implemented Activate methodology, managed project plans, deliverables, and weekly reports. Coordinated with accounting, fiscal, and logistics areas. Managed SAP support requests and resources, budget, and SAP user administration.

Managed SAP ECC 6.0 to S/4Hana migration across Mexico, Brazil, Panama, and Spain. Implemented CONCUR, ARIBA, SuccessFactors, Central Finance, and Central Payment. Developed interfaces for multiple countries, managed risk matrices, project plans, testing, and vendor management.

Led SAP ECC 6.0 to S/4Hana migration for 9 countries. Implemented CONCUR, ARIBA, SuccessFactors, Advanced Compliance Report, and In-House Cash. Developed interfaces with 20 banks and credit bureaus. Implemented WhatsApp sales and Juntos portal. Managed resources, budget, risks, and project reporting.

Managed SAP ECC to S/4Hana and FIORI migration for 3 companies. Implemented ARIBA and CONCUR. Managed project under Activate methodology, testing strategies, audit reporting, cost control, risk management, and resource incorporation.

Developed mobile app for judicial notifications using ITIL and SCRUM. Managed project monitoring, user roles, testing, audit reporting, KPI tracking, risk and conflict resolution, and reporting to IT management.

Implemented SAP S/4Hana 1909, FIORI 5.0, SCP, ABAP, SAC. Managed SuccessFactors implementation. Led projects with Activate and SCRUM methodologies, testing, audit reporting, KPI monitoring, risk and conflict management.

Implemented SAP support desk under ITIL. Managed support services, incident monitoring, testing of FI, CO, SD, MM, FM, BASIS, ABAP modules, audit reporting, quality assurance, and weekly progress meetings.

Implemented SAP S/4Hana 1809 SP02, FIORI 5.0, SCP, ABAP, SAC. Managed projects with Activate and SCRUM, testing, audit reporting, KPI tracking, risk and conflict resolution.

Managed PMO and project portfolio. Oversaw profitability, billing, budget, conflict resolution, resource allocation. Led projects with Activate and SCRUM, testing, audit reporting, software factory management, risk and conflict resolution.

Prepared project bids, budget estimation, project planning, monitoring with SOLMAN, audit collaboration, KPI management, support desk and software factory strategy, internal testing.

Managed Oracle process improvement project, process mapping, BBP design, risk management, progress reporting, and metrics tracking.

Managed SAP improvements project, infrastructure and vendor management, ASAP methodology with SOLMAN, budget and risk management, testing, and conflict resolution.

Managed SAP support desk, SLA and KPI management, budget control, audit reporting, logistics, operational strategy, and quality testing.

Managed SAP infrastructure project, ASAP methodology, GRP implementation, process mapping, risk management, testing, and audit collaboration.

Managed SAP project with ASAP methodology, ABAP development, infrastructure and resource management, SOLMAN and JIRA usage, travel management, process mapping, QA testing, and risk management.

Managed SAP project with ASAP methodology, testing strategies, SOLMAN and JIRA management, resource and travel management, process mapping, and project monitoring.

Planned and coordinated IT area, budget, suppliers, and support team. Managed CRM, legacy, and in-house software maintenance. Managed web donation pages and payment systems including PayPal and Discover. Implemented donation app with TELCEL.

Managed suppliers, annual budget, reporting, on-site technical support, server maintenance and migration, Active Directory and email management, printer maintenance, inventory and licensing control, telephony equipment and contracts, and managed development and support teams.