I am a strategic product leader specializing in B2B2C SaaS with five years of experience managing end-to-end product ownership, expanding into new markets, and accelerating revenue growth. Throughout my career, I have successfully launched new product lines that generated over $20 million in pipeline revenue and increased expansion revenue from $2 million to more than $11 million within three years. I am passionate about driving scalable, revenue-generating solutions by leveraging disciplined customer discovery, data-informed prioritization, and cross-functional collaboration, even in ambiguous and high-growth environments.
My expertise lies in product strategy and roadmap development, customer discovery, prioritization, stakeholder engagement, and agile product delivery. I have a proven ability to lead cross-functional teams across engineering, design, sales, and operations to deliver high-quality product releases aligned with business goals. I am skilled in iterative experimentation, process optimization, backlog management, and go-to-market strategies.
In my current role, I have led the launch of multiple corporate risk product lines, contributing significantly to pipeline revenue and annual recurring revenue growth. I have also integrated AI-powered solutions to automate compliance verification processes, resulting in substantial cost savings and efficiency improvements. My approach emphasizes collaboration with stakeholders and customers to validate market needs and translate insights into actionable product strategies.
Previously, I have served as a product business analyst and rotational analyst, where I bridged communication between customer-facing teams and engineering, championed feature development, and contributed to operational efficiency by reducing manual processes. I have also co-founded a college admissions consulting startup, where I developed business plans, built customer pipelines, and led a team to deliver high-quality services.
I hold a Bachelor of Arts degree in Business, Entrepreneurship, and Organizations from Brown University and have earned certifications including Certified Advanced CSPO I & II and Pragmatic Framework. I am committed to continuous learning and delivering impactful product solutions that drive business success.
Led customer discovery and roadmap prioritization by synthesizing direct customer interviews, support data, and usage insights, and partnered cross-functionally with engineering, design, and key stakeholders to deliver high-quality, on-time product releases aligned to business and customer goals. Launched 3 net-new corporate risk product lines generating $20M+ pipeline revenue and driving 34% YoY ARR growth. Spearheaded launch of Road Smart in Q4 2025, booking $300K revenue within 90 days and building a $4M pipeline. Conducted 12+ enterprise stakeholder interviews to validate unmet market needs. Integrated an AI-powered insurance data vendor to automate compliance verification, reducing processing time and delivering $1M+ in annual cost savings.
Led product discovery and supported roadmap planning by translating business objectives and stakeholder needs into actionable requirements. Served as sole subject matter expert for Motus Protect, translating field feedback into prioritized backlog items and championing features from discovery to shipment. Acted as primary liaison between vendors, customers, and internal teams, resolving escalations and implementing automatic monitoring, contributing to 95% company-wide customer retention.
Worked directly with thousands of customers to understand reimbursement challenges and translated insights into product and process improvements. Collaborated across Banking, AR, Finance, and Operations to eliminate process gaps, reducing ~100 manual hours per month and improving operational efficiency. Contributed to 10+ cross-departmental initiatives, strengthening enterprise alignment and driving measurable service improvements.
Founded and launched college admissions consulting startup. Authored business plan covering market problems, competitive positioning, service model, pricing, and financial projections. Acquired 5 paying customers within 5 months and built a 100+ prospect pipeline through free consultations and webinars. Built and operationalized end-to-end customer experience including website, intake workflows, support channels, and resume review workshops. Recruited and led a 4-member team across curriculum and sales.
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