Customer Service Representative

I am a high school graduate with six years of experience in customer service. Throughout my career, I have developed strong communication skills and a detail-oriented approach that helps me excel in client interactions. I am experienced in bilingual support, primarily in Spanish and English, which allows me to assist a diverse range of customers effectively. My background includes managing customer service through digital platforms, tracking and following up on B2C sales, and handling electronic invoicing and petty cash. I am creative and committed to providing excellent service in every role I undertake. Currently, I am pursuing a Licenciatura en danza at Universidad de Antioquia, which reflects my dedication to continuous learning and personal growth. I am proficient in Microsoft Office tools such as Word, Excel, and PowerPoint, and I am familiar with Siigo for electronic invoicing. I am eager to leverage my skills and experience to contribute positively to a dynamic team and continue growing professionally in customer service and related fields.