I am a sales professional with experience in both B2B and B2C environments, focused on comprehensive client management and delivering results. I have developed strong skills in portfolio management, CRM tools, logistics coordination, and sales follow-up, all contributing to business growth and enhancing the customer experience. My background includes managing the full sales cycle, from order management and stock control to after-sales service and client follow-up.
I have worked remotely with companies based in Buenos Aires and the United States, coordinating nationwide shipping and collaborating closely with marketing teams to optimize marketplace buying and selling. I am experienced in customer service, handling inquiries, complaints, and partner recruitment for e-commerce platforms.
My education in Textile and Fashion Design has given me a creative and detail-oriented approach, which I apply to my sales and commercial management roles. I am fluent in Spanish and have intermediate English skills at a high conversational level, enabling effective communication in diverse environments.
Throughout my career, I have demonstrated problem-solving abilities and adaptability, thriving in dynamic sales and customer service roles. I am committed to continuous learning and improvement, as evidenced by my completion of numerous courses at UADE in Buenos Aires.
I am passionate about building strong client relationships and ensuring satisfaction through attentive service and efficient logistics coordination. I look forward to leveraging my skills and experience to contribute to the success of future employers.
39 / 41 completed courses
Order management and sales follow-up; Coordination with production workshops; Stock control and dispatch; After-sales service and client follow-up; Nationwide shipping management; Full sales cycle supervision; Negotiation with corporate clients
Online customer support; Order tracking; Partner recruitment for the platform; Marketplace buying and selling management; Collaboration with the marketing team
Telephone sales; Customer support; Handling inquiries and complaints
Customer service (wholesale and retail); Stock management; Cash register handling; Online order dispatch
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