I am a proactive and goal-oriented professional with excellent time management and problem-solving skills. I am known for my reliability and adaptability, with a swift capacity to learn and apply new skills. I am committed to leveraging these qualities to drive team success and contribute to organizational growth.
Throughout my career, I have gained extensive experience in payroll management, operations, and legal transcription. I have successfully managed payroll for large groups of temporary workers, ensuring accuracy and timely compensation while resolving discrepancies efficiently. I have also provided comprehensive support to team members by addressing payroll inquiries, benefits, and policy questions, which has enhanced employee satisfaction.
In addition to my payroll and operations expertise, I have owned and operated a nail salon business where I managed appointment scheduling, client relations, and marketing campaigns. This role helped me develop strong customer service skills and business management capabilities.
My legal background includes experience as a paralegal and office manager, where I served as a court liaison, drafted legal correspondence, managed calendars, conducted investigations, and supported attorneys with case preparation and legal research. I am detail-oriented and maintain a high level of professionalism in all tasks.
I possess strong administrative qualifications, including a typing speed of 75-85 words per minute with 95% accuracy, excellent command of the English language, and strong editing and computer skills. I work well with others, willingly share information, and am dedicated to contributing to the success of my team and organization.
Managed accurate weekly payroll for 350+ temporary workers, ensuring timely compensation and resolving discrepancies. Supported team members with payroll inquiries, PTO, benefits, and policy questions. Assisted in filling 100+ temporary worker orders monthly. Resolved billing issues and streamlined timesheet submissions. Maintained and updated a large-scale database for payroll accuracy. Prepared and submitted Davis Bacon wage reports. Implemented new procedures increasing efficiency by 15%.
Managed appointment scheduling to maximize productivity and revenue. Provided tailored service and product recommendations. Delivered high-quality manicure/pedicure services. Maintained 100% compliant work environment exceeding sanitary regulations. Cultivated a loyal client database of over 100 clients. Developed and executed email and social media marketing campaigns. Oversaw bookkeeping and inventory management.
Served as primary court liaison. Drafted legal correspondence and letters of protection. Managed trial and master calendars. Conducted factual investigations supporting attorneys. Prepared personal injury case exhibits and evidence. Executed legal research using traditional and electronic resources. Facilitated office relocation coordinating services and vendors. Assisted in negotiating settlements.
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