Human Recourses Assistant / Customer Services

Receiving and processing requests, Assigning jobs to staff, Monitoring schedules and tracking progress in real time, Communicating updates, delays, or changes, Solving issues quickly, Keeping records of activities and ensuring everything stays organized

Monitoring and evaluating customer interactions to ensure service standards are consistently met, Crushing season for agents, Daily and weekly reports, Help teams improve through feedback, evaluations, and performance tracking

Serving customers with the project and products, Solving problems with delay in delivery, Manage the team with products and pricing, Responsible for inbound and outbound calls taking care of the customers and their orders

Serving customers with the project and products, Solving problems with delay in delivery, Manage the team with products and pricing, Responsible for inbound and outbound calls taking care of the customers and their orders

Training employees and giving them full orientation about the company they work in, Interviewing potential employees

Interviewing applicants about their experience, education and skills, Hiring qualified candidates, Planning and coordinating the workforce to best use employees talents and skills, Coordinating and supervising the work of specialists and staff, Resolving issues between management and employees

Consulting with employees to identify needs and preferred qualifications, Contacting references and perform background checks, Processing paperwork, Conducting new employee orientations, Informing applications about job details such as benefits and conditions

Filing and paperwork, Checking employees attendance and performance

Taking orders from customers, Answering questions about menu items, food sensitivities, and food substitutions, Serving food & beverages, Processing customers payments, Resolving complaints