Product Lead / Senior Business Analyst / Analista de Procesos

Led design and deployment of scalable REST API for dApps and trading bots, implemented segmented service models. Orchestrated real-time data ecosystem integrating on-chain metrics, macroeconomic indicators, ETFs, and news. Implemented GenAI LLM models for semantic sentiment analysis and volatility alerts with proprietary data orchestrator.

Led requirements gathering and functional design for OTP payment system ensuring compliance with payment brand standards. Authored detailed technical and functional specifications reducing development time and minimizing QA bugs. Collaborated closely with development teams to ensure correct backend business logic implementation.

Managed Jira backlog prioritizing tasks by business impact and operational capacity. Executed functional and user acceptance testing ensuring delivery quality in production environments. Optimized internal documentation processes improving change traceability.

Led functional certification of the “Portal Único de Proveedores” ensuring data integration and platform usability. Documented As-Is and To-Be process flows facilitating bottleneck detection.

Designed and maintained critical bank processes including manuals and BCRA regulations ensuring compliance and operational efficiency.

Coordinated Electronic Billing project and internal process optimization ensuring operational continuity.

Coordinated and maintained updated processes related to current regulations and bank self-regulation. Supervised risk evaluation process for money laundering in new products and services.

Led digital transformation of operational flows achieving dematerialization of payment and reconciliation processes through automation. Designed and optimized end-to-end processes based on performance metrics reducing bottlenecks and physical document use.

Conducted comprehensive workflow analysis through stakeholder interviews and direct observation. Defined and implemented KPIs for continuous operational efficiency monitoring. Analyzed workload and resource availability for capacity planning. Identified inefficiencies and redesigned processes to reduce costs and cycle times.