medical field, customer services
- Location
- United Arab Emirates
- Rate, USD
- $35 / hour
- Work schedule
- Part Time,
- Links
- —
- Language skills
- Arabic, English, Russian
- Available for Hire
- Yes
About me
Empathetic and multilingual professional with
over 6 years of experience in healthcare,
insurance coordination, and public-facing roles.
Adept at resolving complex inquiries, building
rapport with diverse clients, and ensuring service
excellence aligned with KPIs. Proven ability to
manage high-pressure environments with
professionalism, accuracy, and a commitment to
continuous improvement. Fluent in Arabic,
English, Russian, and Ukrainian.
Professional area
Education
- 20072015 Bachelor degree @ I, Ya, Horbachevsky ternopil national Medical University
one year studied Russian language diploma
Experience
- Nov 2023 - Dec 2024 Customer Service & Public Health Consultant @ World Health Organization (WHO), Sudan
• Delivered empathetic support to patients and
stakeholders, enhancing satisfaction and trust.
• Maintained accurate records and
documentation aligned with service KPIs.
• Coordinated health cluster operations, ensuring
timely response and stakeholder engagement.
• Guided clients through healthcare journeys with
clear communication and multilingual support.
Recommend this talent
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