Support Worker

Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English
Available for Hire
Yes
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About me

I am an empathetic and dependable Support Worker with several years of practical experience in residential care, supported living, and mental health hospital environments. I am skilled in delivering person-centred care, supporting individuals with complex needs including mental health conditions and dementia. I demonstrate strong communication skills, emotional resilience, and the ability to work effectively in high-pressure situations. I am fully trained in PMVA, safeguarding, and personal care, with a commitment to promoting dignity, independence, and quality of life for every individual I support.

In my current role at Pathfinders Youth Limited, I promote independence and life skills in supported living environments, assist with meal preparation, household chores, and community engagement, and collaborate with families and healthcare teams to deliver tailored care. I maintain clear documentation and uphold safeguarding protocols to ensure safety and dignity.

Previously, as a Therapeutic Care Worker at The Langford Centre, I supported adults with complex mental health conditions in an acute hospital environment, delivering trauma-informed care focused on safety, dignity, and recovery. I utilized PMVA and therapeutic communication techniques to de-escalate incidents and facilitated daily routines adhering to individualised care plans and risk management protocols.

I have also worked as a Healthcare Assistant, supporting patients with mobility, hygiene, and daily routines while maintaining patient privacy and promoting well-being. My experience extends to roles in business performance data analysis and guest relations, where I developed strong analytical and customer service skills.

I am committed to continuous professional development, having completed certifications in PMVA, behaviour understanding, safeguarding, and awareness of alcohol, drugs, and female genital mutilation. I am passionate about providing compassionate care and supporting individuals to live fulfilling lives.




Education

February 2009 – January 2013 Bachelor of Science in Statistics @ University of Port Harcourt, Rivers State, Nigeria

Experience

18th October 2023 – Present Support Worker @ Pathfinders Youth Limited, Eastbourne

Promote independence and life skills in supported living environments. Support service users with meal prep, household chores, and community engagement. Build positive relationships while ensuring safety, dignity, and emotional support. Collaborate with families and healthcare teams to deliver tailored care. Maintain clear documentation and uphold safeguarding protocols.

29th January 2025 – 30th June 2025 Therapeutic Care Worker @ The Langford Centre, Bexhill-On-Sea

Supported adults with complex mental health conditions including schizophrenia, personality disorders, and dual diagnoses in an acute hospital environment. Delivered high-quality, trauma-informed care with a focus on safety, dignity, and recovery. De-escalated incidents of aggression or emotional distress using PMVA and therapeutic communication techniques. Facilitated daily routines, ensuring adherence to individualised care plans, Section 17 leave protocols, and risk management plans. Encouraged patient participation in therapeutic and structured activities. Accurately documented observations, incidents, and progress. Collaborated with RMNs, psychiatrists, psychologists, and OT teams in care planning and crisis intervention. Provided 1:1 and enhanced observations for high-risk patients. Upheld professional boundaries while showing empathy, consistency, and patience.

14th August 2023 – 24th January 2025 Healthcare Assistant @ Divine 247 Recruitment, Sheffield

Supported patients with mobility, hygiene, and daily routines. Ensured accurate documentation and vital sign monitoring. Maintained a hygienic environment and supported independence where possible. Maintained patient privacy and confidentiality. Established friendly rapport with patients to promote positive health and well-being. Assisted with mobility and encouraged gentle physical activities. Promoted engagement in activities to support well-being and reduce isolation.

24th August 2015 – 14th July 2023 Business Performance Data Analyst @ BEDC Electricity Plc, Edo State, Nigeria

Conducted commercial performance analysis and project tracking. Reported on billing, collection, and efficiency metrics. Supported planning units with client data insights. Monthly commercial performance analysis and reporting.

4th August 2014 – 21st August 2015 Guest Relations Officer @ MeCure HealthCare Limited, Lagos State, Nigeria

Managed appointments, responded to client queries, and supported service coordination. Ensured high-quality customer service and communication.

9th August 2004 – 30th January 2009 Sales Officer @ Coleen & Co. Nigeria Limited, Lagos State, Nigeria

Promoted products and maintained customer relationships. Developed sales strategies and generated reports.


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