Systems Engineer

Deployed and configured a Web Application Firewall (WAF) that mitigated 95% of external cyber threats against institutional web-facing assets. Established robust firewall architectures and security policies, resulting in a 30% improvement in internal network stability and data protection. Managed the school’s digital environment for 1,000+ users, ensuring the security and stability of administrative and educational systems.

Spearheaded the systematic review and forensic purification of billing data for political parties, ensuring 100% compliance with electoral transparency laws. Conducted detailed audits that identified and rectified financial discrepancies in 500+ records, preventing regulatory non-compliance penalties. Optimized the information lifecycle by standardizing raw data into high-integrity reports, improving executive decision-making speed by 25%.

Maintained workstations and network connectivity for critical electoral periods, achieving 100% system availability during national voting cycles. Directed the technical planning for 50+ polling stations, ensuring the integrity and security of biometric and electoral software. Trained 200+ election jurors on specialized software, ensuring zero technical errors during live process execution.

Optimized telecommunications operations for satellite, broadband, and telephony services, increasing service delivery efficiency by 18%. Supervised a multidisciplinary team of 25 technicians, managing workload distribution and improving field performance metrics by 12%. Generated data-driven operational reports for executive leadership, focusing on compliance assessments and risk management.

Directed the IT department, overseeing data networks and domain controllers, maintaining a 99.9% uptime for all critical server infrastructure. Established robust access controls and backup strategies that secured 100% of institutional data against loss or unauthorized access. Utilized VMware for sandbox testing and simulations, reducing deployment errors by 40% through rigorous pre-production testing.

Managed technical issues for regional offices, ensuring 100% operation of critical logistics systems across the Atlantic Coast. Provided high-impact on-site and remote support for corporate clients, resolving 90% of technical bottlenecks within the first 2 hours of report. Directed the installation of FedEx proprietary applications and delivered technical training to ensure secure and efficient system usage.