Analista de Operaciones & Procesos de Seguros | Full Stack Developer | Automatización con IA

Location
Chile
Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English, Spanish
Available for Hire
Yes
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About me

I am a professional with over 15 years of experience in operations, process analysis, and commercial management within the insurance sector (Insurtech). I specialize in data analysis, optimization of operational processes, and digital transformation using Python, SQL, and Power BI. Over recent years, I have expanded my profile towards full stack development, algorithmic trading, workflow automation with artificial intelligence (LLMs such as Claude, ChatGPT, Gemini), and API integration. I combine a strong business vision with advanced technical capabilities to design high-impact solutions in finance, operations, and automation.

I founded and currently develop two companies: JAAGSOLUTIONS.COM, an automation agency for SMEs focused on digitalizing operational processes with AI and intelligent workflows, and INVERJAAG.COM, a comprehensive web platform for distributing Expert Advisors, custom indicators, and algorithmic trading courses. I manage full infrastructure including VPS hosting, Docker containers, and cloud deployments, ensuring scalable and efficient solutions.

In my role as Operations Analyst at Administradora de Negocios y Seguros, I supervised and controlled data flow processes for insurance policies, collaborated in launching new insurance products, and developed Power BI dashboards to visualize key KPIs in real time, reducing report generation time by 30%. I also optimized issuance and collection processes through automation using Excel Power Query and macros, freeing up manual work hours.

Previously, I managed collections portfolios, implementing contact and negotiation strategies that reduced delinquency rates by 15% within six months. I also have extensive experience as an independent insurance broker, managing diverse client portfolios and consistently exceeding sales targets while maintaining high client retention through post-sale service.

My technical skills include programming languages such as Python, JavaScript, SQL, MQL5, and C++, data analysis tools like Power BI and Tableau, full stack web development with React and Vite, infrastructure and DevOps using Docker and Google Cloud, and AI/LLM integration. I am passionate about continuous learning, digital entrepreneurship, and applying machine learning techniques to algorithmic trading and process automation.




Education

2020 – Present Continuous Education in Data Science, Algorithmic Trading, AI Automation & Machine Learning @ Udemy / Platzi / DataCamp
2009 – 2013 Corredor de Seguros (Insurance Broker License) @ Instituto Universitario de Seguros
1997 – 2000 Técnico Superior Universitario en Administración @ Instituto Universitario de Administración

Experience

2026 – Present Founder & Full Stack Developer @ JAAGSOLUTIONS.COM

Founded and developed an automation agency focused on digitalizing operational processes of SMEs, offering end-to-end AI automation and intelligent workflows. Designed and launched landing page with React + Vite deployed on Cloudflare Pages, including multi-step lead capture form and serverless functions. Built complete infrastructure with Google Cloud VPS, Docker Compose, PostgreSQL, n8n, Caddy reverse proxy, and DNS management. Implemented end-to-end lead capture pipeline and automated email routing and deployment pipelines via GitHub and Cloudflare CI/CD.

2026 – Present Founder & Full Stack Developer @ INVERJAAG.COM

Designed and launched a comprehensive web platform for distribution of Expert Advisors, custom indicators, and algorithmic trading courses. Managed full infrastructure including hosting, VPS server, and Docker containers for efficient and scalable deployment. Automated digital advertising campaigns via n8n workflows, eliminating manual publication processes.

2021 – 2025 Operations Analyst @ Administradora de Negocios y Seguros

Supervised and controlled data flow processes of insurance policies issued on technological platform (ANS.CL) to insurance companies. Collaborated in configuration and launch of new insurance products. Developed and maintained Power BI dashboards for real-time KPI visualization, reducing report generation time by 30%. Optimized issuance and collection processes through automation of Excel reports with Power Query and macros. Collaborated in structure and configuration of technological platforms for new insurance product launches.

2020 – 2021 Collections Executive @ Inversiones Barbara Henriquez

Managed delinquent client portfolio implementing contact and negotiation strategies that reduced delinquency rates by 15% in 6 months. Analyzed payment behavior to segment portfolio and personalize collection strategies, improving operational efficiency.

2009 – 2019 Independent Insurance Broker @ Independent Activity

Built and managed diverse client portfolio offering personalized advice on life, health, and property insurance. Consistently achieved and exceeded annual sales targets while maintaining high client retention through post-sale service. Managed claims process end-to-end acting as technical intermediary between clients and insurers.

2007 – 2008 Corporate Account Executive @ Sanitas Venezuela
2003 – 2007 Customer Service Manager @ Marketing Big Shop
1998 – 2001 Operations Manager @ McDonald's

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