Customer Service
- Location
- Colombia
- Rate, USD
- $12 / hour
- Work schedule
- Full Time,
- Links
- —
- Language skills
- English, Spanish
- Available for Hire
- Yes
About me
I am a dedicated customer service professional with experience handling customer interactions, addressing complaints, managing payments, and completing required documentation. I pride myself on showcasing solid product knowledge and effective problem-solving abilities. I work well under pressure and quickly adjust to changing situations, ensuring customer satisfaction at all times. I am customer-oriented with a strong sense of empathy, which helps me connect with clients and understand their needs thoroughly. I maintain professionalism and respect in all communications, fostering positive relationships with customers and colleagues alike. I possess strong active listening skills and am receptive to feedback, committed to ongoing personal and professional improvement.
Professional area
Education
- June 2015 - June 2023 Commerce Technician @ Colegio Comercial de Palmira OETH, Palmira
- May 2024 - January 2025 Bilingual Translator Certificate @ The English Academy, Palmira
Experience
- April 2025 – January 2026 Customer Service @ Progressive Leasing, Vive Financial Alorica Cali
Handled customer interactions by addressing complaints, managing payments, completing required documentation, and clearly communicating contract details. Showcased solid product knowledge and effective problem-solving abilities.
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