I am a professional with over 10 years of experience, combining technology with business strategy. My focus is on implementing technological solutions that merge technical vision with financial management to ensure profitability and compliance in complex projects. I specialize in IT service management, supplier negotiation, and operational cost reduction, particularly in Bill of Materials (BOM) control.
Throughout my career, I have supervised and provided strategic support to project managers for lifecycle control of projects, ensuring risk mitigation and alignment with financial goals. I have validated government and private tenders with a specialization in Information Technologies, supporting technical sizing and documentation consolidation to guarantee technically and economically viable proposals.
I have negotiated alliances with specialized service providers, enabling project awards with profit margins of 25% and driving the acquisition of new commercial accounts. I consolidate BOM service elements by project, integrating logistical and operational variables to maximize budget accuracy and ensure expected profit margins.
I ensure regulatory compliance in Integrated Management System (SGI) processes for financial and operational traceability during internal and external audits. Additionally, I have developed and elaborated technical and economic proposals for new projects, presented service and product portfolios to clients, and designed, developed, and built technology solutions tailored to specific needs.
I have experience implementing help desks and managed services, developing group policies for device management, delivering monthly SLA results, and driving continuous improvement. I am proficient in various IT management tools and AI applications, and I am committed to continuous independent learning and multidisciplinary teamwork.
Supervised and provided strategic support to 2 Project Managers for project lifecycle control (operations, logistics, and implementation), ensuring risk mitigation and alignment with financial goals. Validated government and private tenders specializing in IT, supporting technical sizing and documentation consolidation. Negotiated alliances with specialized service providers, enabling project awards with 25% profit margins and acquiring new commercial accounts. Consolidated BOM service elements by project, integrating logistical and operational variables to maximize budget accuracy and ensure expected profit margins. Ensured regulatory compliance in Integrated Management System processes for financial and operational traceability during audits.
Developed and elaborated technical and economic proposals for new projects. Presented service and product portfolios to clients. Designed, developed, and built technology solutions adapted to specific needs. Conducted strategic analysis of technical requirements for projects with diverse technologies, defining precise specifications for quotation and optimal supplier selection. Searched for technological alternatives and suppliers. Designed cost strategies for project proposals, including ROI evaluation for photovoltaic panel installations. Managed and continuously evaluated a technology and services supplier ecosystem, identifying competitive alternatives to optimize costs and improve client value propositions.
Implemented help desk and managed services for AFORE CITIBANAMEX, developing group policies for devices used by executives with K1000 (Dell Kace K1000) with registry restrictions on Windows 8.1 Pro and Windows 10 (1800 users). Delivered monthly SLA results and followed up on continuous improvement implementation. Implemented help desk for SORIBAN using MDM Discovery (Symantec) for 70 users. Implemented a virtual retail computing store.
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