Technical support

Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English, Spanish
Available for Hire
Yes
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About me

I am a professional with extensive experience in the sector and excellent leadership and team management skills. Throughout my career, I have stood out for my ability to find business opportunities, optimize processes, and maximize company profits. I am seeking to develop myself professionally.

I have worked as a financial assistant, responsible for digitizing client files, supporting other areas of the department at the system level, and managing the correct digitization of client receipts. I have also served as an accounting and archive assistant, maintaining order and organization in the company’s document warehouse, filing monthly generated documents, and receiving, reviewing, and registering invoices from suppliers and clients in SAP.

Currently, I work at Industrias Bisonó, performing accounting and accounts payable department functions. I have experience in sales, customer service, and legal and student data entry, having worked as a sales executive at Banco Caribe and Grupo Ramos.

I have completed training in Courtesy and Customer Service, Auxiliary Accounting Services, English immersion, and Cybersecurity Fundamentals. I am proficient in MS Excel, MS Outlook, MS PowerPoint, MS Publisher, and MS Word.

I am a native Spanish speaker with intermediate English skills (A2 level). I am motivated to continue growing professionally and contributing positively to the organizations I work with.




Education

Apr 2025 - Jul 2025 Courtesy and Customer Service Training @ INFOTEP
Jun 2020 - Jun 2020 Customer Service Training @ INFOTEP
Aug 2025 - Aug 2025 Auxiliary Accounting Services Training @ INFOTEP
Jan 2023 - Dec 2023 English Immersion Graduate @ MESCYT
Apr 2025 - Jun 2025 Fundamentals of Cybersecurity @ MACROSeguridad - MASEG

Experience

May 2024 - Nov 2024 Accounting and Archive Assistant @ Industrias Bisonó

Maintain order and organization of the document warehouse, file monthly generated documents, receive, review, and register invoices from suppliers and clients in SAP for the accounting and accounts payable departments.

Oct 2025 - Apr 2026 Financial Assistant @ Abitare, Desarrollo Inmobiliario y Financiero, S.R.L

Responsible for digitizing client files, supporting other department areas at the system level, and managing the correct digitization of client receipts.

Dec 2022 - Feb 2023 Warehouse Assistant @ Hunter del Caribe
Jul 2018 - Dec 2018 Sales Executive @ Grupo Ramos

Main function was reorganizing merchandise left at the cash register; also performed sales, customer service, and legal and student data entry.

Feb 2016 - Jul 2017 Sales Executive @ Banco Caribe

Customer contact in person, by phone, or email; advising customers on product benefits; prospecting and acquiring new clients; evaluating client needs to offer suitable solutions; meeting sales and service quality indicators.

Jun 2016 - Sep 2016 Sales Executive @ Scotiabank - Santo Domingo, Rep. Dom.

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