I am a results-driven professional with a degree in Economics and Management and a background in translation and communications. I have experience in Customer Support, Sales, and client relations, and I am highly adaptable, detail-oriented, and confident in fast-paced environments. I pride myself on being a strong expert who consistently delivers results. Throughout my career, I have developed strong communication skills and the ability to build long-term partnerships. I am proficient in product development and costume styling, and I excel in problem-solving, adaptability, and leadership. I am experienced in using various tools such as CRM systems, Microsoft Excel, Microsoft Teams, and Figma. I am fluent in multiple languages, including Russian, English, Spanish, Polish, and Ukrainian, which allows me to communicate effectively with diverse clients and teams. I am passionate about managing customer accounts and relationships, and I have a proven track record of achieving KPIs and supporting sales processes through product presentations and customer engagement. I am committed to ensuring high customer satisfaction by handling client requests efficiently and coordinating timely service solutions. I am eager to bring my skills and experience to a dynamic team where I can contribute to business growth and client success.
Invited warm leads and existing customers to product presentations and testing events. Generated customer interest in new products and supported the sales process. Achieved KPI based on event attendance and customer engagement.
Handled client requests and service applications. Coordinated repair/fix of household appliances (dishwashers, fridges, fryers, etc.). Ensured timely updates and high customer satisfaction.
Managed customer accounts and customer relationships. Established relationships. Sold products via phone and email.
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