Executive Assistant & Virtual Operations

Location
Canada
Rate, USD
$25 / hour
Work schedule
Contract,
Language skills
English, Spanish
Available for Hire
Yes
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About me

I am an executive support and operations professional with 17 years of experience helping senior decision-makers in fast-paced environments. I specialize in calendar management, inbox triage, scheduling, confidential correspondence, and high-volume administrative coordination.

I have supported multi-physician medical practices and remote client operations, where accuracy, discretion, and responsiveness were essential. I am comfortable managing complex workflows, maintaining records, and coordinating communication across multiple stakeholders.

I bring strong experience in data entry, database management, filing systems, and process documentation. In my work, I have handled 200+ records daily with 99%+ accuracy and helped build structured systems that improved consistency and efficiency.

I am bilingual in English and Spanish, which allows me to support diverse teams and clients with clear communication. I have also worked with CRM platforms, Microsoft Office Suite, Google Workspace, and remote collaboration tools.

I am now operating fully remote from US Central time and am available for virtual assistant, executive assistant, operations coordinator, and data entry contract work with US clients. I am especially suited to roles that require organization, professionalism, and dependable follow-through.

My background also includes healthcare, professional services, client services, and wellness environments. I am known for attention to detail, confidentiality, and the ability to manage multiple priorities in remote and high-pressure settings.




Education

Sep 2010 - Apr 2012 Social Service Worker Diploma @ Seneca College of Applied Arts and Technology
Nov 2010 - May 2012 Accessibility Project Training @ OCASI–ERDCO

Completed training.

Nov 2010 - May 2012 Seneca SMILE Leadership Award @ Seneca College

Recognition for leadership and community contribution.

Jun 2010 - Sep 2010 Teen Missions Leadership Certificate @ Teen Missions Internation

Field leadership and cross-cultural service.


Experience

Mar 2025 - Present Operations & Client Ops @ Self-Employed

Remote client operations for an online coaching practice. Coordinated onboarding, scheduling, follow-up, program updates, CRM workflows, client databases, and progress tracking across multiple platforms.

2007 - 2025 Executive Assistant-Level Support & Operations @ Streetsville Medical Centre

Provided executive-assistant-level support to senior physicians, managed complex calendars, on-call coordination, confidential correspondence, and daily logistics. Maintained 200+ records daily at 99%+ accuracy, designed filing and documentation systems, coordinated inbound communication, managed referrals and vendor outreach, and handled bilingual correspondence.

2017 - 2018 Operations & Records Assistant @ Etobicoke Medical & Walk-In Clinic

Handled high-volume intake, appointment scheduling, and database management. Scanned and digitized confidential documentation and supported business outreach through workshop coordination.

2008 Front Desk & File Operations @ Mavis Medical Group

Maintained confidential records, ensured accurate data entry across physical and digital filing systems, and supported front-desk operations, scheduling, and inbound communication.


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