I am a detail-oriented Accounts & Admin Specialist with 6 years of experience in the distribution sector. I currently focus on cloud-based accounting transitions and work confidently with QuickBooks Online and Sage.
I have built my career around financial administration, customer support, and workflow optimization. In my current role, I manage complex case files and financial documents, maintain structured digital filing systems, and support remote teams through organized processes.
I am experienced in improving operational efficiency and communication between departments and clients. I have helped streamline order confirmation protocols, reduce query resolution time, and serve as a reliable point of contact for global clients.
My background also includes accounts receivable and payable, cash flow strategy, reconciliation, and debt recovery. I have successfully improved cash flow by 85% through disciplined payment planning and strategic follow-up on overdue accounts.
I am comfortable working with accounting and productivity tools such as QuickBooks Online, Sage Pastel Evolution, Xero, Microsoft Office, and Google Workspace. I value accuracy, structure, and professional communication in every task I handle.
I hold an Advanced Diploma in AAT and have completed additional training in QuickBooks Online and Accounting Fundamentals & Professional Ethics. I am committed to continuous learning and to supporting finance and administrative operations with efficiency and care.
Completed
Organize complex case files and financial documents in Google Workspace; maintain structured digital filing systems; develop and manage order confirmation protocols; improve query resolution time by 80%; serve as primary contact for global clients; handle intake processes and provide updates via phone and email.
Negotiated structured payment plans for overdue accounts; improved cash flow by 85%; captured and reconciled supplier invoices with 100% accuracy using QuickBooks and Pastel Evolution; performed daily cash sales reconciliations; maintained strong client relationships and proactive outreach.
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