Accounts & Admin Specialist

Location
Botswana
Rate, USD
$12 / hour
Work schedule
Full Time,
Language skills
English
Available for Hire
Yes
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About me

I am a detail-oriented Accounts & Admin Specialist with 6 years of experience in the distribution sector. I currently focus on cloud-based accounting transitions and work confidently with QuickBooks Online and Sage.

I have built my career around financial administration, customer support, and workflow optimization. In my current role, I manage complex case files and financial documents, maintain structured digital filing systems, and support remote teams through organized processes.

I am experienced in improving operational efficiency and communication between departments and clients. I have helped streamline order confirmation protocols, reduce query resolution time, and serve as a reliable point of contact for global clients.

My background also includes accounts receivable and payable, cash flow strategy, reconciliation, and debt recovery. I have successfully improved cash flow by 85% through disciplined payment planning and strategic follow-up on overdue accounts.

I am comfortable working with accounting and productivity tools such as QuickBooks Online, Sage Pastel Evolution, Xero, Microsoft Office, and Google Workspace. I value accuracy, structure, and professional communication in every task I handle.

I hold an Advanced Diploma in AAT and have completed additional training in QuickBooks Online and Accounting Fundamentals & Professional Ethics. I am committed to continuous learning and to supporting finance and administrative operations with efficiency and care.




Education

2015 Advanced Diploma in AAT @ Gaborone Institute of Professional Studies
2022 Accounting Fundamentals & Professional Ethics @ Corporate Finance Institute
2021 Short Course @ QuickBooks Online

Completed


Experience

Apr 2021 - Present Admin and Customer Support @ Awocet (Pty) Ltd.

Organize complex case files and financial documents in Google Workspace; maintain structured digital filing systems; develop and manage order confirmation protocols; improve query resolution time by 80%; serve as primary contact for global clients; handle intake processes and provide updates via phone and email.

Mar 2019 - Apr 2021 Accounts & Admin Assistant @ Fine Brands (Pty) Ltd

Negotiated structured payment plans for overdue accounts; improved cash flow by 85%; captured and reconciled supplier invoices with 100% accuracy using QuickBooks and Pastel Evolution; performed daily cash sales reconciliations; maintained strong client relationships and proactive outreach.


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