Customer Engagement, Brand Activation, and Operations Professional

Rate, USD
$55 / hour
Work schedule
Full Time,
Language skills
English
Available for Hire
Yes
Hire me

Hire me

Jobicy Account
You need an employer account to access the resume database.
Log in to save

About me

I am a dynamic, people-focused professional with a strong background in customer engagement, hands-on operations, and experiential environments. I am known for high energy, adaptability, and creative problem-solving, and I thrive in fast-paced roles where I can combine service, brand interaction, and practical execution.

I am seeking a travel-based, remote role that blends hands-on work, live demonstrations, event marketing, field service, or fitness activation. I value opportunities that include paid training, team collaboration, and the chance to contribute to customer-facing experiences that are both engaging and operationally sound.

My experience includes barista and front desk work, merchandise ambassadorship, print production, concierge and brand-facing responsibilities, and hospitality roles. Across these positions, I have consistently delivered high-quality customer service, supported sales, managed inventory, and helped maintain smooth day-to-day operations.

I also bring creative strengths in visual merchandising, digital design, social media content, and brand presentation. I have helped develop product displays, supported brand growth, and contributed to customer education and product recommendations in ways that improved engagement and sales.

In addition to my professional background, I have built and curated my own wellness brand, North Star Alchemy, where I focused on customer relationships, custom orders, partnerships, and audience engagement. This work reflects my entrepreneurial mindset and my ability to connect brand vision with practical execution.

I am motivated by roles that allow me to stay active, learn continuously, and contribute to a team through service, organization, and creative problem-solving. I bring a blend of hospitality, operations, and brand activation experience that supports both customer satisfaction and business goals.




Education

Apr 2016 - Aug 2018 Allied Health / Dietetics Graduate @ University of Cincinnati

Graduate program in Allied Health / Dietetics.

Oct 2018 200-Hour Yoga Teacher Certification @ CorePower Yoga / Yoga Alliance

Completed 200-hour power yoga teacher training and certification.

Oct 2018 Power Yoga Extensions Program @ CorePower Yoga

Completed extension program in yoga instruction.


Experience

Aug 2025 - Feb 2026 Barista | Front Desk @ Chasing Cali Collective

Delivered high-energy, customer-focused service in a fast-paced environment; educated customers on products, flavors, and customization options; supported sales of memberships and merchandise; collaborated on creative drink concepts and menu development; maintained equipment and troubleshot issues to ensure smooth operations.

Aug 2023 - Aug 2025 Merchandise Ambassador | Barista @ Brevada Brewhouse

Designed and executed visual merchandising displays to increase product appeal and sales; managed product production, inventory, and distribution logistics; delivered engaging, personalized customer experiences and product recommendations; maintained and operated espresso and café equipment; created digital designs using online tools aligned with company goals and missions.

Oct 2021 - Aug 2022 Print Production Technician @ Blackstone Publishing

Operated industrial machinery to produce and assemble books; performed hands-on mechanical adjustments, maintenance, and troubleshooting; lifted and managed heavy materials in a production environment; maintained precision, quality control, and efficiency under deadlines.

Jun 2019 - Aug 2021 Concierge / Brand-Facing Role @ March and Ash

Guided customers through product selections using consultative selling techniques; trained new employees and supported onboarding; collaborated with brand ambassadors and participated in product education events; created social media content and helped grow brand presence.

2012 - 2016 Hospitality & Service Roles @ Taste of Belgium | Arthur’s Café

Delivered high-volume customer service; managed inventory, operations, and team coordination; promoted to a leadership role based on performance and reliability.

2023 - 2026 Founder / Brand Builder @ North Star Alchemy

Curated and designed a wellness brand focused on positive intentions, mind, body, and spiritual awareness; expanded followers, clients, and organic traffic; created personalized and custom-designed orders; proposed and secured a partnership with Brevada Brewhouse to renovate merchandise and display space; evolved products and themes to support audience engagement and consumer needs.


Recommend this talent

Recommend this specialist

Jobicy+ Subscription

Jobicy

617 professionals pay to access exclusive and experimental features on Jobicy

Free

USD $0/month

For people just getting started

  • • Unlimited applies and searches
  • • Access on web and mobile apps
  • • Weekly job alerts and digest
  • • Access to additional tools like Bookmarks, Applications, and more

Plus

USD $8/month

Everything in Free, and:

  • • Ad-free experience
  • • Daily job alerts and digest
  • • Personal career consultant
  • • AI-powered job advice
Go to account ›