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I have experience in customer service, food preparation, cash handling, cleaning, and restocking from my role at Silog Central, where I helped ensure smooth daily operations and a positive customer experience.
I also worked as an Appointment Setter at Rick Liuag’s Enterprise, where I contacted potential clients and scheduled appointments for the sales team.
Most recently, I served as a Senior Customer Care Representative at Telus Digital, handling inquiries, processing orders, resolving issues, providing proactive outreach, and managing complaints.
In that role, I also collected feedback, responded to reviews, created helpful content, and tracked KPIs to support efficient and personalized customer experiences.
I hold a Bachelor of Science in Computer Science from Capiz State University, Dayao Satellite College, and I bring a mix of technical knowledge, customer service skills, and a strong work ethic.
Performed a variety of tasks like customer service, food preparation, cash handling, cleaning, and restocking to ensure smooth daily operations and a positive customer experience.
Contacted potential clients and scheduled appointments for the sales team.
Handled inquiries, processed orders, resolved issues, provided proactive outreach, managed complaints, collected feedback, responded to reviews, created helpful content, and tracked KPIs.
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