I am a dynamic and results-driven hospitality professional with a strong background in customer service and team leadership. I have built my career around creating positive guest experiences while maintaining high standards of cleanliness, safety, and professionalism.
I currently work as a Housekeeper at Tru By Hilton in Jackson, Tennessee, where I maintain guest rooms and common areas according to brand standards. I handle linens, guest supplies, sanitation procedures, and safety reporting to help ensure every room is fully prepared and welcoming.
Previously, I served as a Manager at The Alley Sports Bar & Grill in Selmer, Tennessee. In that role, I supervised staff, managed inventory and budgets, supported event coordination, and helped drive sales growth while maintaining compliance with food safety and alcohol service regulations.
My strengths include team leadership, conflict resolution, staff training, inventory management, and quality assurance. I am also highly focused on customer satisfaction and take pride in delivering responsive, friendly service in fast-paced environments.
I bring a strong hospitality background and a practical, hands-on approach to operations. I am comfortable balancing daily responsibilities with broader business goals, and I work well in roles that require organization, communication, and attention to detail.
I am seeking opportunities where I can continue contributing to guest satisfaction, operational excellence, and team success in hospitality and service-oriented environments.
Maintained cleanliness and presentation of guest rooms and common areas according to Hilton brand standards. Changed linens, replenished guest supplies, and ensured rooms were fully prepared for incoming guests. Identified and reported maintenance concerns and safety hazards. Provided friendly and responsive service to guests while maintaining a high level of professionalism. Followed sanitation, safety, and quality-control procedures to ensure guest satisfaction.
Experienced Sports Bar & Grill Manager with proven success in leading restaurant operations, supervising staff, delivering exceptional customer service, managing inventory and budgets, and ensuring compliance with food safety and alcohol service regulations. Skilled in team leadership, conflict resolution, event coordination, and driving sales growth while maintaining a positive guest experience.
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