Principal Product Owner | Business Systems & AI Solutions Leader
- Location
- United States
- Rate, USD
- Not specified
- Work schedule
- Full Time, Volunteer,
- Links
- —
- Language skills
- English
- Available for Hire
- Yes
About me
I am a senior technology, product, and business leader with more than 20 years of experience spanning software engineering, solution ownership, and executive leadership. I have led initiatives as a founder, CEO, CFO, senior project manager, and technical lead, with a consistent focus on delivering measurable business outcomes.
I specialize in owning business systems and AI solutions end-to-end, from strategy and executive requirements through delivery and operational impact. My work has included healthcare revenue-cycle systems, financial operations, contract and claims systems, and enterprise application delivery in Agile environments.
I founded Unbidden AI, where I lead product strategy, architecture, and delivery for local-first, privacy-preserving AI systems. I have built and shipped AI products and automation pipelines, including a context-intelligence platform for AI coding agents and compliance-aware healthcare and legal document solutions.
Previously, I founded and led RevExpand Healthcare Billing & Consulting, where I owned full P&L responsibility and helped recover more than $13M in collections. I also co-founded Reading & Write Alaska, where I directed financial operations, governance, internal software development, and the in-house revenue-cycle workflow.
Across my career, I have worked closely with executive stakeholders, established governance and delivery standards, and led cross-functional teams through complex initiatives. I bring deep experience in system integrations, data models, architecture, and operational improvement, especially where accuracy, compliance, and scale matter.
I am PMP-certified and also hold Microsoft certifications in solution and application development. My technical background includes .NET, C#, Python, SQL, Azure DevOps, SharePoint, AI/ML tooling, and modern automation and retrieval architectures. I am based in Anchorage, Alaska, and I am a U.S. citizen.
Professional area
Skills
Education
- Aug 1997 - May 2001 Bachelor of Arts in English Literature @ Covenant College
- 2016 Project Management Professional (PMP) @ Project Management Institute
- 2009 Microsoft Certified Solution Developer (MCSD) @ Microsoft
- 2005 Microsoft Certified Application Developer (MCAD) @ Microsoft
Experience
- 2026 - Present Founder & Principal @ Unbidden AI
Founded an AI venture building local-first, privacy-preserving AI systems; own product strategy, architecture, and delivery end-to-end. Built and shipped Waystone, a context-intelligence and long-term-memory platform for AI coding agents, and delivered AI/automation solutions with measurable business impact. Architected compliance-aware AI products for healthcare revenue recovery and legal-document retrieval.
- Jan 2022 - May 2025 Chief Executive Officer @ RevExpand Healthcare Billing & Consulting
Founded and led a healthcare revenue-cycle management firm as CEO with full P&L ownership. Recovered more than $13M in insurance and patient collections, managed a billing team of about 7, maintained approximately 99% reconciliation accuracy across 150,000+ payer remittance records, and administered the full IT stack.
- Jan 2011 - Jan 2024 Co-Founder & Chief Financial Officer @ Reading & Write Alaska
Co-founded and served as CFO of a multi-provider pediatric Speech & Occupational Therapy practice. Owned financial operations and corporate governance, directed banking and bookkeeping oversight, built internal software for clinician service tracking, ran the in-house revenue-cycle operation, and established HR and benefits infrastructure.
- Feb 2018 - Apr 2019 Senior Project Manager @ Pango Technology
Managed software-development product delivery for external clients, including requirements, cross-functional coordination, and Agile delivery across the full SDLC. Led successful engagements for multiple organizations.
- Sep 2010 - Dec 2017 Senior Software Engineer & Technical / Project Lead @ ASRC Federal (Arctic Slope Regional Corporation)
Owned business-systems solutions end-to-end across the full SDLC in Agile environments. Led delivery of a board portal, a corporation-wide contract management system, and capital-approval system enhancements, while establishing delivery governance and mentoring a development team.
- Aug 2008 - Sep 2010 Application Developer & Team Lead @ The Rawlings Company
Designed and delivered a complete class-action settlement management system end-to-end and led the Production Support / Legal team automating health-insurance claim audits.
- Jan 2007 - Aug 2008 Lead Developer @ Electronic Verification Systems
Re-architected an online identity-verification platform for scalability and reliability, built billing and reporting tooling, and led integration of an acquired platform.
- 2004 - 2007 .NET Consultant @ Crowe Chizek
Consulted on automotive logistics systems for the Ford Kentucky Truck Plant.
- 2004 - 2007 BI Programmer @ Blue Cross Blue Shield of Tennessee
Worked on business intelligence programming in the healthcare domain.
- 2004 - 2007 Plan Automation Analyst @ CIGNA Healthcare
Supported plan automation initiatives in healthcare operations.
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