Administrative and Commercial Manager

Location
Brazil
Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English, Portuguese, Spanish
Available for Hire
Yes
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About me

I am a detail-oriented professional with experience in customer service, sales support, administrative operations, quote preparation, client relationship management, and business communication.

I have worked in a family-owned company in the wood and construction materials industry, where I manage administrative and commercial routines and support customers from first contact through order follow-up.

I am experienced in preparing quotes, commercial proposals, and pricing calculations for a variety of construction-related products, while also supporting negotiations with customers, suppliers, carpenters, builders, and other professionals.

I use AI tools to improve written communication, create sales content, organize information, support market research, and optimize daily workflows and business tasks.

I am comfortable working in remote, multicultural, and fast-paced environments, and I bring strong typing skills, high attention to detail, and a consistent focus on accuracy.

I also have a solid background in administrative support, document organization, purchasing assistance, product availability control, delivery coordination, and daily operational routines.




Education

Completed 2016 High School Diploma @ E.E. Jalcira Santos Valadao

Formiga, Minas Gerais, Brazil.


Experience

2023 - Present Partner / Administrative and Commercial Manager @ Madeireira Izamar

Manage administrative and commercial routines in a family-owned company in the wood and construction materials industry; handle customer service via WhatsApp, email, phone, and in-person communication; prepare quotes, commercial proposals, and pricing calculations; support negotiations with customers, suppliers, carpenters, builders, and construction professionals; use AI tools to improve communication, create sales content, organize information, and optimize tasks; support purchasing, product availability control, delivery coordination, cost analysis, pricing decisions, and margin evaluation.

2014 - 2023 Administrative Assistant @ Madeireira Izamar

Provided administrative and sales support in a retail and construction materials environment; assisted customers with product information, quotes, orders, measurements, and delivery follow-up; organized documents, customer requests, product information, and internal records; communicated with clients through WhatsApp, email, and direct service while supporting purchasing, sales, and daily operational routines.


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