Human Resources Specialist
- Location
- United States
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Language skills
- English, Spanish
- Available for Hire
- Yes
About me
I am a human resources professional with more than 15 years of progressive experience supporting HR operations, employee relations, benefits administration, leave management, payroll coordination, HRIS transactions, compliance, and employee lifecycle support across multiple industries.
I have served as a trusted first-line HR resource for employees, managers, HR Business Partners, Legal, Payroll, Benefits, and external vendors. My background includes interpreting policies, supporting performance and documentation matters, resolving complex employee inquiries, and improving HR processes in fast-paced, high-volume environments.
In my current role at Kaseya, I support day-to-day HR operations, employee relations, benefits, leave administration, accommodations, HRIS activity, and vendor coordination for a global employee population. I manage a large volume of leave and accommodation cases and work extensively in Oracle HCM to maintain accurate records and support employee lifecycle activity.
Previously, I worked as a Human Resources Generalist, Benefits Coordinator, and HR Specialist, where I handled payroll, onboarding, recruitment support, benefits administration, compliance, employee communications, and HR documentation. I have also supported international, healthcare, financial services, and PEO environments.
I bring strong experience in benefits programs, leave laws, compliance reporting, compensation support, workforce reporting, and process improvement. I have developed SOPs, dashboards, newsletters, and employee resources to improve consistency, visibility, and the overall employee experience.
I am bilingual in English and Spanish and have hands-on experience with HR systems including Oracle HCM, ADP Workforce Now, BambooHR, Paycom, PeopleSoft, and Bswift. I am known for confidentiality, practical guidance, and strong partnership with cross-functional teams to resolve complex HR matters efficiently.
Professional area
Education
- Aug 1998 - Jan 2020 Business Administration Coursework @ Miami Dade College
- Aug 1994 - May 1998 High School Diploma @ Saint Brendan High School
Experience
- Nov 2023 - Present Benefits & Leave Administration @ Kaseya
Support HR operations, employee relations, benefits, leave administration, accommodations, HRIS activity, and vendor coordination for a global employee population. Serve as an initial HR point of contact, manage leave and accommodation cases, work in Oracle HCM, support employee lifecycle activity, create SOPs and templates, and partner with vendors and internal teams.
- Sep 2022 - Nov 2023 Human Resources Generalist @ Grove Bank & Trust
Supported full-cycle HR operations, payroll, recruitment, onboarding, benefits, employee support, and compliance. Administered bi-weekly payroll, provided first-line HR support, coordinated onboarding and documentation, conducted audits, and supported workforce planning and employee relations.
- Sep 2021 - Sep 2022 Benefits Coordinator @ Sanitas USA
Administered benefits programs including health, disability, COBRA, life events, eligibility, and carrier issue resolution. Partnered with employees, carriers, brokers, and internal teams, led benefits education sessions, supported open enrollment, and created employee education resources.
- Jan 2020 - Aug 2021 HR Specialist @ BSA Resource Solutions LLC dba Nord Anglia Education
Supported HR operations, employee lifecycle administration, benefits, compliance, and employee records. Managed enrollments, life events, terminations, carrier reconciliation, eligibility audits, I-9 compliance, HR documentation, onboarding, and employee communications.
- Mar 2010 - Jan 2020 Benefits Service Specialist II / Compliance Support Specialist @ ADP TotalSource
Provided HR operations, benefits, compliance, workforce reporting, compensation support, and client service for 50+ client organizations. Advised on benefits administration, FMLA, COBRA, ACA, EEO-1 reporting, HR policies, compensation analysis, and compliance initiatives. Led annual EEO-1 reporting, conducted compensation benchmarking, developed SOPs, performed audits, and supported complex employee relations and payroll issues.
- Mar 2010 - Dec 2019 Benefits Service Specialist II / Compliance Support Specialist @ Personally Yours / ADP TotalSource
Provided HR operations, benefits, compliance, workforce reporting, compensation support, and client service for 50+ client organizations. Advised on benefits administration, FMLA, COBRA, ACA, EEO-1 reporting, HR policies, compensation analysis, and compliance initiatives. Led annual EEO-1 reporting, conducted compensation benchmarking, developed SOPs, performed audits, and supported complex employee relations and payroll issues.
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