Administrative and Client Services Professional

I am an administrative and client services professional with more than 7 years of experience supporting clients, coordinating logistics, and managing complex schedules in fast-paced environments. I am trusted to handle confidential information, solve problems independently, and keep daily operations running smoothly.

I currently work as a Private Family Household Manager and Nanny, where I oversee household operations, coordinate calendars, manage transportation and activities, and communicate with parents, teachers, therapists, and coaches. I also provide individualized support for a child with autism and help maintain structured routines.

In addition, I have been an Independent Travel Advisor with Purely Luxe Vacations since 2019. In this role, I plan customized domestic and international vacations, manage complete travel arrangements, coordinate group and individual travel, and maintain strong client relationships through proactive communication and personalized service.

My background also includes experience as a Registered Behavior Technician, where I provided ABA therapy, collected behavioral data, and collaborated with families and clinical teams. These roles strengthened my ability to work with diverse people, follow detailed processes, and support individualized goals.

I am highly organized, adaptable, and focused on delivering excellent customer service. My strengths include executive support, calendar management, travel coordination, operations support, communication, and confidentiality.

I am also comfortable using Microsoft Office, Google Workspace, CRM tools, travel systems, Canva, Adobe Acrobat, Zoom, and social media platforms such as TikTok, Facebook, and Instagram. I enjoy combining administrative skills, client care, and digital communication to create efficient and positive experiences.