Customer Service Professional

Location
Jamaica
Rate, USD
$15 / hour
Work schedule
Full Time,
Language skills
English, French
Available for Hire
Yes
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About me

I am a motivated and service-oriented professional with experience in office administration, education support, and multilingual communication. I enjoy helping people, handling inquiries, and creating clear communication in professional settings.

I have developed strong customer service and client support skills through my work in office environments, where I assisted staff with daily operations, organized documents, and helped maintain efficient workflows. I am comfortable managing administrative tasks and supporting team needs.

My background also includes translation and interpretation work in English, French, and Haitian Creole. I have provided accurate verbal and written communication support, helping individuals understand instructions, messages, and sensitive information in a respectful and clear manner.

I am skilled in conflict resolution, problem solving, teamwork, and adaptability. I also have a strong awareness of confidentiality and ethics, especially in healthcare-related communication contexts.

I am computer literate and familiar with email and Microsoft Office basics, which helps me stay organized and productive in office-based roles. I value professionalism, accuracy, and a positive attitude in every task I take on.

I am currently seeking a customer service position where I can apply my communication skills, multilingual abilities, and administrative experience to support clients and contribute to a reliable team.




Education

Oct 2021 - Dec 2026 Bachelor of Business Management @ UEH
Oct 2003 - Jul 2020 High School Diploma @ High School

Experience

Jan 2024 - May 2026 Office Assistant @ HHP

Managed daily administrative tasks including filing, document organization, and communication support. Assisted staff with office operations and customer-related inquiries. Maintained organized records and supported efficient workflow.

Jan 2025 - Jan 2026 Freelance Translator / Interpreter @ Global Interpreter

Provided interpretation between English, French, and Haitian Creole. Assisted individuals in understanding instructions, messages, and sensitive information. Ensured clear, accurate, and respectful communication in personal contexts. Developed strong listening and translation accuracy skills.


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