Program Coordinator

Rate, USD
Not specified
Work schedule
Full Time, Contract,
Language skills
English, Spanish
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About me

professional with over 10 years’ experience in the customer service and administrative leadership field. Client service oriented, with vast administrative work experience all while being able to work across various projects simultaneously in a timely and efficient manner. Ability to develop, implement, and evaluate a wide range of training programs and company protocols. Uses analytics and insights to enhance decision-making and tactical execution. Through my achievements and experience I have also demonstrated efficient problem-solving capabilities and have created key relationships with peers through strong communication and interpersonal skills.




Education

2010/2014 Associates Degree @ Harold Washington College

Studied Theater Arts and Business Management.


Experience

06/2019 – 10/2022 Project Coordinator @ PetIQ

➢ Worked within a national capacity to help build, staff, and setup over 300 Wellness Center Veterinary Clinics inside Walmart, Tractor Supply, and Pet Supplies Plus retail locations.
➢ Acted as a liaison between several departments such as Construction, HR, Marketing, and the Executive Leadership Team to coordinate new inventory protocols, L&D material, onboarding process and marketing events.
➢ Executed training and marketing materials for a flea and tick national sales campaign which brought in over $15,000, 000 in category sales during 2021 Q3.
➢ Managed the company’s fleet department of 1,000+ company vehicles which included vehicle maintenance, legal registration, and insurance claims.

04/2014 - 06/2019 Regional Onboarding Specialist @ MarketSource

➢ Onboarded District Mangers, Field Leaders, and Sales employees within a regional capacity while maintaining the top performer spot in the company across all metrics for two consecutive years.
➢ Recruited and onboarded over 10,000 new-hires during a 2018 Q4 peak season.
➢ Led workshops and regional meeting presentations to create a culture of awareness around program metrics such as employee retention.
➢ Worked alongside the Central Regional Team to drive sales.
➢ Led the region in Apple Product sales in Q2 of 2017 in which I was
awarded a trip to Apple Headquarters for being in the top 0.001% of
sales rep in the world.
➢ Managed and staffed 6 Target Tech locations simultaneously including
labor costs based on KPI results such as sales per rep and insurance
attachment.
➢ Developed Client Relationships with our Target Store Managers and
Department Supervisors.


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