Social Media Specialist
- Location
- United States
- Rate, USD
- $25 / hour
- Work schedule
- Full Time,
- Language skills
- English
- Available for Hire
- Yes
About me
As a recent graduate in Public Relations from the University of Cincinnati, I am eager to embark on my career journey in the digital media field. I am motivated, well-versed in social media strategies, and ready to bring my fresh perspective to your team. Let’s connect and discuss how I can add value to your organization.
As a customer service professional in the serving industry, I thrive on interacting with diverse individuals on a daily basis. This role has helped me hone my communication skills and better understand each person’s unique needs. Additionally, I manage my restaurant’s social media presence, using my photography skills to create compelling content and implement marketing strategies to engage with guests outside the restaurant. I value the opportunity to connect with people both in-person and online and am constantly seeking new ways to enhance their experience.
I want to continue working on a path that allows me to be exposed to different groups of people daily and explore my strengths in communication, marketing, and PR.
Professional area
Education
- Graduated April 2023 Bachelors in Arts and Sciences @ University of Cincinnati
Experience
- October 2020 Bar Manager @ BRU Burger Bar
• Provides exceptional customer service, ensuring guests’ satisfaction, and fostering a welcoming atmosphere.
• Manage cash and credit transactions while handling social media campaigns.
• Train and schedule bartenders, create drink menus, and promote featured cocktails.
• Organize and supervise shifts to uphold guest satisfaction and uphold company standards.
• Perform administrative tasks (inventory, scheduling, labor cost, budgets, interviewing
process).- 1/2022-5/2022 Social Media Intern @ Cunningham Restaurant Group
Oversaw social media pages for multiple locations, implementing new marketing techniques and increasing customer engagement.
• Conducted reviews and enhanced customer loyalty through effective communication.- 5/2022-8/2022 Editorial Intern @ Smart Work Media
• Worked on social media and audience engagement.
• Proofread and wrote news articles, leading to multiple publications.
• Created engaging and shareable content, including graphics, videos, and written posts, to enhance brand visibility and attract target audience.- 08/2017-10/2021 FOH Employee @ Flyers Pizza and Subs
● Answered incoming calls to the restaurant regarding questions,
and/or deliveries.
● Collaborated in a team environment providing customer service
which includes; taking orders, seating guests, bringing food to
the table, collecting payment and cleaning up.
Resolved customer concerns and worked towards a resolution
while providing great customer service.
● Trained new team members that joined the Flyers team.
● Supported and managed advertising the featured products
along with other special discounts and popular items.
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