Social Media Specialist

Rate, USD
$25 / hour
Work schedule
Full Time,
Language skills
English
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About me

As a recent graduate in Public Relations from the University of Cincinnati, I am eager to embark on my career journey in the digital media field. I am motivated, well-versed in social media strategies, and ready to bring my fresh perspective to your team. Let’s connect and discuss how I can add value to your organization.

As a customer service professional in the serving industry, I thrive on interacting with diverse individuals on a daily basis. This role has helped me hone my communication skills and better understand each person’s unique needs. Additionally, I manage my restaurant’s social media presence, using my photography skills to create compelling content and implement marketing strategies to engage with guests outside the restaurant. I value the opportunity to connect with people both in-person and online and am constantly seeking new ways to enhance their experience.

I want to continue working on a path that allows me to be exposed to different groups of people daily and explore my strengths in communication, marketing, and PR.




Education

Graduated April 2023 Bachelors in Arts and Sciences @ University of Cincinnati

Experience

October 2020 Bar Manager @ BRU Burger Bar

• Provides exceptional customer service, ensuring guests’ satisfaction, and fostering a welcoming atmosphere.
• Manage cash and credit transactions while handling social media campaigns.
• Train and schedule bartenders, create drink menus, and promote featured cocktails.
• Organize and supervise shifts to uphold guest satisfaction and uphold company standards.
• Perform administrative tasks (inventory, scheduling, labor cost, budgets, interviewing
process).

1/2022-5/2022 Social Media Intern @ Cunningham Restaurant Group

Oversaw social media pages for multiple locations, implementing new marketing techniques and increasing customer engagement.
• Conducted reviews and enhanced customer loyalty through effective communication.

5/2022-8/2022 Editorial Intern @ Smart Work Media

• Worked on social media and audience engagement.
• Proofread and wrote news articles, leading to multiple publications.
• Created engaging and shareable content, including graphics, videos, and written posts, to enhance brand visibility and attract target audience.

08/2017-10/2021 FOH Employee @ Flyers Pizza and Subs

● Answered incoming calls to the restaurant regarding questions,
and/or deliveries.
● Collaborated in a team environment providing customer service
which includes; taking orders, seating guests, bringing food to
the table, collecting payment and cleaning up.
Resolved customer concerns and worked towards a resolution
while providing great customer service.
● Trained new team members that joined the Flyers team.
● Supported and managed advertising the featured products
along with other special discounts and popular items.


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