Hi my name is Jarrett Givens and I have completed both my bachelors and masters degree programs. I received my bachelors degree in business admin/management and completed my masters degree in organizational leadership and management. I am familiar with working in operations as my current role as operations support specialist has taught me data entry, project management, and proper handling of legal documents. My Former roles taught me how to build and continue customer relationships, customer service, and technical support.
I completed my masters degree in organizational leadership and management.
I completed my bachelors degree in business admin/ management
– Worked as an Operations Support specialist to simplify processes.
– Helped manage support tickets that came in from the application Support center.
– Developed and created support documents for troubleshooting.
– Managed Towel orders and deliveries for each gym site
– Promoted to Equipment Project Manager
-Developed personalized solutions for customers seeking technology upgrades or fixes
-Maintained visual merchandise and assisted team members with sales opportunities
-Promoted to Technician and worked in the genius bar troubleshooting and fixing devices.
-Worked with clients and finance companies to find optimal solutions for financing.
-Educated and worked with clients on ROI terms to find accurate solutions.
-Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
-Worked with clients to provide competitive commercial banking solutions and retail financing plans.
-Directed verbal communication between clients and associates within the company
-Dealt with complicated financial cases that required high levels of organization and conflict resolution.
-Maximized customer interactions by promptly identifying needs and wants.
-Managed customer relations and customer service through daily communication and interaction.
-Handled classified documents regarding legal and divorce agreements
Accomplished retail manager with over 7 years of management experience and a total of 18 years in the retail sector. Bilingual and proficient in diverse managerial roles, including finance, payroll, people management, HR tasks, administration, and recruitment.
Experience in various customer oriented positions.
Military Veteran with active Secret Clearance and 20 years of proven experience in the United States Coast Guard. Accomplished measurable results while leading teams of 6 to 20 in a dynamic, fast- paced environment.
10 years of Customer service experience
A personalized digital helper designed to assist with daily tasks, provide information, and support personal or professional goals.
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