Human Resources Assistant/Generalist

Created comprehensive testing plans for internal and state tests, ensuring organized testing schedules.
Collaborated with lead teams, operations, faculty, staff, and students to execute effective testing strategies.
Managed testing materials for various exams, including internal, Advanced Placement, and STAAR testing.
Conducted pre and post-exam audits of testing materials to maintain integrity.
Provided regular training to staff and faculty on test rules, policies, and procedures.
Proficient in using online systems (Testhound, Powerschool, Illuminate, Frontline, TIDE, etc.) for effective communication among IDEA Public Schools’ testing coordinators.

Process, verify, and maintain church related documentation.
Examine employee files to answer inquiries and provide information for personnel actions for churches.
Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
Managed communication regarding employee orientation and open enrollment for benefits.
Assisted customer service with inbound and outbound calls regarding all HR inquiries.
Explained human resources policies and procedures to all employees.

Processed all sales transactions promptly to prevent long customer wait times.
Delivered high-quality customer service through deep commitment to knowledge and performance.
Observed all deadlines, enabling timely completion of tasks.
Supported office clerical functions using word processing and other software, email and office machines.
Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
Trained office professionals on administrative procedures to keep file handling consistent and accurate.

Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
Examine employee files to answer inquiries and provide information for personnel actions.
Compile and prepare reports and documents pertaining to personnel activities.