Accomplished project management professional with 5+ years of experience across IT, class action administration, finance, accounting, and customer service. Expert in leading multiple cross-functional teams to deliver complex projects on time and within budget.
With a keen eye for detail, and a disciplined approach to execution, I excel at building relationships by communicating (bilingual), and aligning with key stakeholders. Well versed in succeeding under tight deadlines, while applying project management best practices, technical expertise, and providing self-aware leadership.
linkedin. com/in/ruth-kumkum/
β Execute all aspects of project management, from discovery, through delivery implementation, and stabilization of the Technical Upgrade Phase of the Experience Transformation Project.
β Identify key risks/issues to the Technical Upgrade Phase, and work with the Technical Upgrade PM, Functional/Technical teams, PMO, System Integrator, SAP, and vendor teams for mitigations.
β Track, manage, and update open action items, deliverables, activities, etc. to closure, in a timely manner, using JIRA, MS Project, and a variety of reports.
β Update the Project Plan on a regular basis, including updating percentage (%) complete, dependencies, start and end dates, forecasts, and assigned resources.
β β©Other day-day project responsibilities include; capturing meeting minutes, facilitating workshops & Scrum meetings, managing meeting schedules & invitations, preparing & presenting status reports, submitting support and change request tickets, amongst others.
β β©Reviewed & interpreted the specifications of Settlement Agreements, Distribution Protocols & other legal documents from Class Counsel, in order to determine & advise on best practices for project setup, scope, deliverables, & requirements.
β β©β©Successfully provided a professional level of coordination, management, organization, & support within the client facing Project Management Team, by collaborating with the Director of Client Services & Settlement Project Manager.
β β©Drafted & prepared various documents including legal notices, claim forms, decision letters, email & phone agent scripts, Monthly Administration Reports, Gantt Charts, Readiness Reports etc., in English & French, for internal & external stakeholders.
β β©Analyzed, established, & met project deadlines, while providing internal & external stakeholders with clear & consistent project timelines, updates, advancements, & roadblocks.
β β©Utilize Basecamp, Azure DevOps, MS Office, amongst others, to clearly organize tasks, & establish effective communication & collaboration with the Software Development team.
β β©Fostered a team environment by working cross-functionally to build cooperation between the Operations & Client Services Teams, providing the highest quality of service standards.
β β©Scheduled & lead weekly & daily Scrum meetings with Claims Analysts, & members of the Project Management Team.
β β©β©Collaborated with the Software Development Team to create, implement, and test settlement websites, case claims administration databases, settlement email accounts, & Online Claim Form portals.
Administered the following Class Action Settlements:
o Baffinland Iron Mines Corporation Securities Class Action ($6.5 Million)
o Canadian Solar Securities Class Action Settlement ($94 Million)
o CannTrust Class Action Settlement ($83 Million)
o CIBC Class Action Settlement ($125 Million)
o Poseidon Concepts Corp. Securities Litigation ($36 Million)
o Valeant Securities Class Action Settlement ($94 Million)
β Sheridan College and Afro-Caribbean Business Network Research Investigation of Black Entrepreneurs and Black Business Owners in Canada
β Conducted secondary research and prepared literature reviews regarding the experiences and unique challenges faced by black entrepreneurs and business owners in Canada.
β Assisted in the methodological design of qualitative and quantitative research, and survey tool development.
β Supported the coordination of primary research with the Sheridan Research Team, and actively participated in the Advisory Committee Meetings.
β Conducted data analysis to effectively disseminate information and write reports.
β Collaborated with client and project stakeholders to effectively create and successfully complete project deliverables.
β Designed and maintained a project plan, quality metrics, Work Breakdown Structure (WBS), and MS Project Gantt chart for identified work packages.
β Analyzed and assessed Social Venture Circuitβs online presence and performance utilizing various social media platform analytics.
β Created an optimal social media content calendar that encouraged consistency and encompassed all of the active and potential social media platforms for Social Venture Circuit.
β Acted as Scrum Master and facilitated regular project team meetings.
β Researched and constructed a social media strategy tailored to Social Venture Circuit, to increase the organizationβs online presence and expand their brand awareness.
β Developed and applied knowledge of International Financial Reporting Standards (IFRS), Generally Accepted Accounting Principles (GAAP) and/or Accounting Standards for Private Enterprise (ASPE) in areas such as: compilations, reviews, audits, bookkeeping and tax.
β Performed accounts receivable, accounts payable, capital asset acquisition and disposition and payroll walk-through with for client in a professional manner.
β Summarized current financial status by collecting information and preparing balance sheet, profit and loss statements and other relevant reports.