Customer Service Representative

Rate, USD
$25 / hour
Work schedule
Full Time,
Language skills
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About me

Exceptional Communication Skills: I pride myself on my ability to effectively communicate with customers, ensuring their needs are understood and met. I can articulate complex ideas in a clear and concise manner, fostering positive relationships.
Client Relationship Building: Throughout my career, I have consistently built strong and lasting relationships with clients. I am dedicated to exceeding customer expectations and providing valuable solutions to their problems.
Product Knowledge: I have a proven track record of quickly mastering product knowledge, enabling me to provide comprehensive support and guidance to customers. I am committed to helping clients make the most of our services.
Problem-Solving: I thrive in fast-paced environments and excel at resolving customer issues efficiently and effectively. I take ownership of problems and work diligently to find optimal solutions.
Data-Driven Insights: I use data analysis to identify trends and opportunities for improvement, allowing me to develop strategies that enhance customer satisfaction and retention.
Collaborative Team Player: I work seamlessly with cross-functional teams to ensure a unified customer experience. My ability to collaborate with colleagues in sales, marketing, and product development has consistently led to improved customer success.

Professional area


jan 2019- dec 2021 A&P license @ vaughn college
sept 2013- may 2018 Bachelors degree in business administration @ york college


June 2023- current Aircaft technician @ American Airlines
may 2018 - June 2023 Aircraft technician @ Republic airways
may 2013 - jan 2016 keyholder @ solstice sunglasses
oct 2015- may 2018 ramp agent @ envoy air

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