An Agile Project Manager & GIS Specialist with a Scrum Master Certification. I possess tremendous experience managing technological projects, leading cross functional teams in daily scrums and gathering business & user requirements. I provide recommendations on key business decisions that improve and modernize business processes dealing with multidisciplinary projects from business transformation to technological modernization and innovation.
• Manage multiple technical solution projects with cumulative budgets of over $2 Million, for Operations Coordination unit aimed at delivering on Toronto Water’s Mission, Vision & Core Values
• Assess project schedule and scope requirements. Develop Terms of Reference, fully define project deliverables and manage change conditions with a scrum framework leading to a successful project.
• Develop numerous geospatial web mapping applications to be used by field and office staff, that support their duties and contribute to our divisional goals.
• Constantly contribute to the redesign of business principles, processes, policies and standards by recommending best practices and improvements within the Toronto Water network.
• Lead training sessions on Toronto Water mapping systems for Technical Trainee staff, contributing to a 30% increase of knowledge and giving them the abilities to be highly effective within their job roles.
• Conducted SWOT Analysis, indicated major risks to the project, created Project Plans & WBS and using the Critical Path Method to indicate length of phases in the project.
• Managed & supervised project work, ensuring effective teamwork and communication with high standards of work quality, organizational performance and continuous learning.
• Provided Senior Leadership with input into the necessary budget of ~ $6 million over two years that ensured the successful implementation of the project.
• Conducted planning sessions & workshops with project team to ensure project work, timelines and schedules are met and progressing to guarantee the overall success of the project.
• Contributed to the redesign of business principles, processes, policies and standards by recommending best practices and improvements within the Office of Emergency Management
• Analyzed and recommended technical and process alternatives for projects and work packages for integrating GIS processes to Maximo Work Order system.
• Contributed to the creation and redesign of business principles, processes, policies and standards by recommending best practices and improvements within the Maximo technical environments.
• Determined business and functional requirements to build consensus amongst stakeholders.
• Liaised with staff in the development of test strategies, test cases & test scripts for system, performance and usability acceptance testing of system solutions developed.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Resourceful Engineering Program professional with a strong emphasis on cloud security and integration. Proven experience in building and nurturing stakeholder relationships, leading diverse projects, and driving solutions that exceed client expectations.
In my first 3 months at Dupont Practice Management, I developed a system to take insurance claims rejections down from 151 to less than 15. This was sustainable and rejection numbers remain below 15 currently.
I am a dynamic and results-oriented professional with a strong background in project management, client success, and technical analysis. Holding a Bachelor of Arts and Science from the University of Ottawa.
